Jonathan Aban
Ewa Beach
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Diagnostic Laboratories
04.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Soldier
Hawaii Army National Guard
08.2020 - Current
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Drove mission success by effectively utilizing intelligence data gathered from various sources for informed decision-making during operations.
- Upheld Army dress and appearance regulations for professional appearance.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Obtained U.S. Army Achievement medal
- Participated In State Partnership Program with Indonesian counterparts
- In HIARNG CERFP
- Obtains "Secret" security clearance
Car Rental Agent
LA Auto Spot
08.2023 - 01.2024
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
- Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
- Continuously met or exceeded sales targets through effective communication and relationship building with clients.
- Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on.
- Coordinated closely with other departments such as maintenance cleaning teams optimize vehicle turnover times enhance overall client experience.
- Collaborated with team members to ensure seamless coordination of daily tasks, resulting in an organized and efficient workplace.
- Developed loyal clientele base through consistent follow-up and personalized service offerings.
Restocker
Home Depot
01.2023 - 08.2023
- Checked and pulled defective or expired products from shelves.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Assisted customers in locating products, providing exceptional service while restocking shelves.
- Unloaded arriving product stock and moved to store display areas.
- Maintained neat, orderly and safe work space.
- Enhanced teamwork among employees by collaborating with colleagues on larger scale store resets and reorganizations.
- Reduced wasted time searching for products in the back room storage area, by consistently organizing and labeling items for quick retrieval during restocking.
Sales Associate
Zumiez
04.2018 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
High School Diploma -
James Cambell High School
'Ewa Beach, HI05-2021
Skills
- Organizational skills
- Attention to detail
- Problem-solving
- Decision-making
- Task prioritization
- Active listening
- Goal minded
- Critical thinking
- Positive attitude
- Teamwork and loyalty
- Strong work ethic
- Works Well Under Pressure
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Hawaii State Driver's License
- Army Achievement medal
Timeline
Phlebotomist
Diagnostic Laboratories
04.2024 - Current
Car Rental Agent
LA Auto Spot
08.2023 - 01.2024
Restocker
Home Depot
01.2023 - 08.2023
Soldier
Hawaii Army National Guard
08.2020 - Current
Sales Associate
Zumiez
04.2018 - 07.2021
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Hawaii State Driver's License
- Army Achievement medal
High School Diploma -
James Cambell High School
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