Experienced Client Advisor bringing expertise and +7 years experience in sales, clienteling and creating relationships for future business. Resourceful, thoughtful and dedicated to satisfying clientele.
Overview
5
5
years of professional experience
Work History
Service Leader
Burberry
Austin, TX
11.2024 - Current
Provided customer service and styling for clients, including in and out of store relations and selling ceremonies.
Assumed Leadership and Key Holder responsibilities including goal-setting, visual merchandising, floor set ups and standard setting.
Assisted in organizing and overseeing VIP client events and experiences.
Created a client book of +400 clients including 2 elite status clients in under a 3 month period.
Client Advisor
Saint Laurent
San Marcos, TX
11.2021 - 11.2024
Provided customer service and styling for clients, including in-store and out-of-store relations, and selling ceremonies.
Achieved over USD $1 million in YTD sales in 2022, 2023, and 2024.
Achieved over $200,000 in MTD sales in the first two months of employment (Nov). 2021, Dec. 2021)
Maintained a client base of 1,700 individuals, including over 20 well-established VIP clients.
Awarded 1st in planned business and client retention in 2022 and 2023 (+30% of YTD sales in 2022, +35% in 2023 of YTD sales).
Awarded 1st in YTD Units Per Transaction stats (1.77 UPTs in 2023)
Conducted self-coordinated in-store and out-of-store events for clientele and potential clients.
Client Advisor
Versace
San Marcos, Texas
07.2020 - 10.2021
Provided customer service and styling to clients, as well as maintained in-store and out-of-store relations and selling ceremonies.
Temporarily shared management duties, including key-holding responsibilities, during the COVID-19 store work restrictions.
Temporarily assisted with Back of House (BOH) duties during the COVID-19 epidemic, including receiving shipments and processing outbound packages.
Education
Bachelor of Arts - Mass Communications And Electronic Media
Texas State University
San Marcos, TX
05-2019
Skills
Client Retention Strategies
Selling Ceremony Strategies
Product Knowledge
Client Styling
Salesfloor maintenance
Client interaction
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
Achieved over USD $1 Million in YTD sales in 2022, 2023, and 2024
Awarded 1st in YTD Planned Business and Client Retention in 2022, and 2023
Awarded 1st in Highest Units Per Transaction stats in 2023
Achieved over USD $200,000 in YTD sales in the first two months of employment
References
References available upon request.
Timeline
Service Leader
Burberry
11.2024 - Current
Client Advisor
Saint Laurent
11.2021 - 11.2024
Client Advisor
Versace
07.2020 - 10.2021
Bachelor of Arts - Mass Communications And Electronic Media