Jonathan Austin
Corinth,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Rodeo Goat. Expert in upselling and guest engagement, I consistently foster warm relationships with patrons, ensuring a welcoming atmosphere that drives repeat business. Proven ability to prioritize service during peak hours while maintaining professionalism and quality. Many regulars to consistently provide business, obtained with natural personality and care.
Overview
2
2
years of professional experience
Work History
Server
Rodeo Goat
Denton, TX
03.2024 - Current
- Provided exceptional and personable customer service.
- Maintained cleanliness and organization in dining.
- Supported team members during peak hours to always ensure the best experience for them and the customers.
- Learned menu items and specials to effectively communicate to customers.
- Handled cash transactions responsibly while following company policies.
- Demonstrated strong multitasking skills by managing many tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers often.
- Provided a personable experience, causing customers to return for the expected genuine service.
Education
Associates - Business
North Central Texas College
Corinth, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Service prioritization
- Sales expertise
- Sales techniques
Accomplishments
Graduated with multiple awards from my high school. As well participated in sports, charity events, and being a counselor. Currently in college for an Associates in Business, will move on to obtain my Bachelors at University of North Texas.
Exceptional people skills and personable ability. While only being in the service industry for two years now, I feel I’ve mastered it.
Timeline
Server
Rodeo Goat
03.2024 - Current
Associates - Business
North Central Texas College