Summary
Overview
Work History
Education
Skills
Section name
Languages
Timeline
CustomerServiceRepresentative

Jonathan Barrera

Springdale,AR

Summary

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, including pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

AmeriCold Logistics
Johnson, AR
10.2019 - 01.2026
  • Provided exceptional customer support, resolving inquiries and issues efficiently.
  • Conducted product research to enhance customer knowledge and service quality.
  • Assisted in inventory management, ensuring stock levels met demand proactively.

Sales Associate

Big Brothers Pawn
Springdale, AR
01.2017 - 10.2019
  • Assisted customers with product inquiries, providing knowledgeable support and enhancing overall shopping experience.
  • Managed sales transactions efficiently, ensuring accuracy in cash handling and inventory updates.
  • Maintained organized product displays, optimizing visual merchandising to attract customer interest.

Forklift Operator

ABC Block & Brick
Springdale, AR
07.2014 - 01.2017
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.

Customer Service Representative

AutoZone
Springdale, AR
08.2009 - 07.2014
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.

Education

GED -

Northwest Technical Institute
Springdale
02-2026

Skills

  • Forklift Operation
  • Order Picking and Processing
  • Material Inventory
  • Shipping and receiving
  • Safety standards and protocols
  • Warehouse operations
  • Stock management
  • Assembly line experience
  • Staff Management
  • Materials transport

Section name

Sent from my iPhone

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

AmeriCold Logistics
10.2019 - 01.2026

Sales Associate

Big Brothers Pawn
01.2017 - 10.2019

Forklift Operator

ABC Block & Brick
07.2014 - 01.2017

Customer Service Representative

AutoZone
08.2009 - 07.2014

GED -

Northwest Technical Institute
Jonathan Barrera