Jonathan Barrios
Davenport,FL
Summary
Dynamic professional with extensive experience at Disney Company in guest screening and incident response. Proven ability to enhance safety compliance and foster teamwork while utilizing security tools effectively. Bilingual communicator skilled in training and mentoring, dedicated to improving guest experiences and operational efficiency in high-pressure environments.
Overview
21
21
years of professional experience
Work History
Security Cast Member
Disney Company
10.2024 - Current
- Conduct Guest screening for all Guests that enter the Parks while remaining situational aware.
- Respond to calls for Guest and Cast Member security needs, while providing support to management and law enforcement agencies when required.
- Conduct walking, and motor patrol of various areas throughout the Walt Disney World Resort and responded to occurrences that affect the operations of Parks and Resorts while enhancing the Disney Guest experience.
- Documented and generated reports in the Record Management System for all incidents as required.
- Knowledge of security tools such as CCTV, behavioral assessments, and screening measures.
Bilingual Paraprofessional
NYC Department of Education
03.2017 - 09.2024
- Facilitated communication between educators and bilingual students to enhance learning experiences.
- Supported teachers in classroom management, ensuring a positive educational environment for all students.
- Assisted in the development of individualized education plans (IEPs) for diverse student needs.
- Coordinated with families to address student progress and promote engagement in academic activities.
- Mentored new paraprofessionals on best practices for supporting students with varying abilities.
- Led training sessions focused on effective instructional strategies for supporting English language learners.
- Served as translator and interpreter for written and verbal communication to students, parents and staff members.
- Demonstrated flexibility, coped with challenges of rapidly changing world and assisted students lacking language proficiency.
- Fostered positive relationships among diverse student groups by promoting cultural understanding and respect.
- Contributed to a positive school climate by participating in extracurricular activities, clubs, and events that promoted inclusivity.
- Coordinated tutoring sessions for bilingual students requiring additional support in various subjects.
- Collaborated with educators to adapt lesson plans for better comprehension by non-English speaking students.
Adidas Sales Associate
Adidas
10.2022 - 11.2023
- Enhanced customer experience through personalized product recommendations and engagement.
- Maintained inventory accuracy and organized merchandise displays to maximize sales potential.
- Trained new staff on sales techniques, product knowledge, and customer service standards.
- Implemented promotional strategies to increase brand awareness and drive foot traffic in-store.
- Led initiatives to streamline checkout processes, reducing wait times and enhancing overall efficiency.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Aviation Ordnance Systems Technician
US Navy
03.2005 - 02.2008
- Conducted maintenance and inspections on aviation ordnance systems to ensure operational readiness.
- Collaborated with engineering teams to troubleshoot and resolve technical issues in ordnance systems.
- Developed training materials for junior technicians, enhancing team knowledge and efficiency.
- Implemented process improvements that streamlined ordnance handling procedures, reducing turnaround times.
- Led safety audits to uphold compliance with industry regulations and improve workplace safety standards.
- Reduced downtime in aircraft availability by performing timely and accurate repairs on various weapon systems.
- Contributed to complex problem-solving efforts during periods of heightened operational tempo or increased workload pressures.
- Promoted strong teamwork among crew members by actively participating in cross-training initiatives across various skill sets.
- Improved team efficiency by developing streamlined procedures for troubleshooting and repairing ordnance systems.
- Managed resources effectively by prioritizing tasks based on mission requirements, staffing availability, and equipment status.
- Maintained high levels of security within classified spaces while adhering to strict military protocols.
Education
Associate of Arts - Clinical Child Psychology
Touro College
New York (City), NY03.2024
Skills
Guest screening
Incident reporting
Situational awareness
Security tool usage
Patrol operations
Bilingual communication
Behavioral assessment
Crisis response
Training and mentoring
Customer engagement
Safety compliance
Team collaboration
Strong teamwork
Exceptional communication
Character development
Security management
Incident response
Risk assessment
Languages
Spanish
Native or Bilingual
Timeline
Security Cast Member
Disney Company
10.2024 - Current
Adidas Sales Associate
Adidas
10.2022 - 11.2023
Bilingual Paraprofessional
NYC Department of Education
03.2017 - 09.2024
Aviation Ordnance Systems Technician
US Navy
03.2005 - 02.2008
Associate of Arts - Clinical Child Psychology
Touro College