Jonathan Bernal
Frederick,MD
Summary
General Manager with experience leading a high-volume fitness facility generating $275K+ in monthly EFT revenue and managing daily operations, staff, and retail performance. Holds a Bachelor’s degree in History and Philosophy from West Virginia University and is currently pursuing graduate studies in Social Studies at the University of Maryland. Background in education and philosophy contributes to structured decision-making, analytical problem-solving, and leadership approach. Seeking to transition into corporate operations or management roles.
Overview
5
5
years of professional experience
Work History
General Manager
Planet Fitness
Catonsville, Maryland
06.2024 - Current
- Monitor key performance indicators, including membership growth, retention, retail sales, and labor efficiency
- Oversee daily operations of a high-volume fitness facility with $275K+ monthly EFT revenue
- Manage full club operations, including staff scheduling, labor allocation, and shift coverage
- Improved retail performance to roughly $8-9K monthly, ranking among the top-performing clubs in the franchise
- Supported membership growth, contributing to 1,700–1,900+ quarterly joins during our most recent peak reporting period
- Execute franchise-wide operational standards and compliance requirements
- Drive member experience standards through direct oversight of service quality and issue resolution
History Teacher
Frederick County Public Schools
Frederick, MD
01.2023 - 06.2024
- Maintained student development records and focused on meeting improvement goals.
- Delivered instruction for 6th and 8th grade social studies curricula, adapting content for varying learning levels and needs
- Established adaptable and flexible teaching strategies to shift strategies according to learning environments.
- Developed and implemented lesson plans aligned with state standards and curriculum requirements
- Applied many pedagogical methodologies to improve learning development among all types of students.
- Adapted quickly to changing classroom needs, schedules, and administrative requirements in a fast-paced school environment
WVU Student Recreation Center
West Virginia University
Morgantown, WV
10.2021 - 12.2022
- Provided front-line customer service in a high-traffic campus recreation facility
- Managed daily check-in operations, membership access, and facility entry procedures
- Enforced facility policies and safety procedures to ensure a structured and controlled environment
- Communicated effectively with students, staff, and supervisors to support smooth facility operations
- Developed foundational experience in fitness operations, later transitioning into a long-term role in the fitness industry
Education
Master of Arts - History & Public Policy
University of Maryland
MD05-2027
Bachelor of Arts - History & Philosophy
West Virginia University
12-2023
Skills
- Spanish Speaking
- Operations Management
- Revenue & Financial Management
- Team Leadership & Development
- Critical Thinking
- Inventory & Supply Management
- Scheduling & Workforce Management
- KPI Tracking & Reporting
- Process & Systems Improvement
- Customer Experience & Retention
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Graduate Student, University of Maryland – Social Studies Education
- Volunteer & Community Engagement Experience
Timeline
General Manager
Planet Fitness
06.2024 - Current
History Teacher
Frederick County Public Schools
01.2023 - 06.2024
WVU Student Recreation Center
West Virginia University
10.2021 - 12.2022
Bachelor of Arts - History & Philosophy
West Virginia University
Master of Arts - History & Public Policy
University of Maryland