Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JONATHAN BOLSS

JONATHAN BOLSS

Camp Hill,PA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Sales Consultant

Turner Chevrolet
02.2024 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Stayed knowledgeable on the latest features and technological advancements through continuous training.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Manager's Assistant

Middlesex Diner
04.2023 - Current
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Scheduled reservations and managed calendar.
  • Supported department procurement activities by coordinating with manager for direction.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • In charge of counting and switching register drawers at the time of closing and print register reports and credit card tip report.
  • In charge of shutting circuit breakers off and locking all entrance doors upon departure.

Construction Worker

Alex Diggins Construction
01.2021 - 08.2022
  • Utilized hammers, saws, jackhammers, squares, levels, drills and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Grave digging and funeral assistance.
  • Cemetery landscaping (mowing, weed whacking, bush and tree cleanup).

Cashier

Giant Food Stores
01.2020 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Line Cook

Mission BBQ
01.2019 - 12.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

No Degree - Business

Pennsylvania State University
University Park

High School Diploma -

Cumberland Valley High School
Carlisle, PA
06-2021

Skills

  • Sales
  • Demonstrations
  • Exceeds sales goals
  • Product and service sales

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Sales Consultant

Turner Chevrolet
02.2024 - Current

Manager's Assistant

Middlesex Diner
04.2023 - Current

Construction Worker

Alex Diggins Construction
01.2021 - 08.2022

Cashier

Giant Food Stores
01.2020 - 12.2020

Line Cook

Mission BBQ
01.2019 - 12.2019

No Degree - Business

Pennsylvania State University

High School Diploma -

Cumberland Valley High School

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