Results-driven sales professional with expertise in client relationship management, market analysis, and sales negotiation. Proven track record of enhancing customer engagement and boosting sales growth through strategic interactions.
Overview
11
11
years of professional experience
Work History
Outside Builder Sales
Ferguson Enterprises LLC
Los Angeles, California
10.2015 - Current
Boosted sales of company products through structured customer interactions.
Cultivated and sustained client relationships to drive repeat business.
Monitored industry trends and kept abreast of new developments in the marketplace.
Conducted market research to identify new opportunities and develop target customer profiles.
Analyzed sales performance metrics such as conversion rates, average order size.
Calculated production, delivery, and installation costs to provide customers with accurate quotes.
Collaborated with vendors to streamline delivery schedules and ensure customer satisfaction.
Maintained open communication with leadership to facilitate business development.
Provided technical support to existing customers regarding product usage and installation.
Collaborated with other departments to complete sales transactions.
Met regularly with team members to discuss progress towards goals.
Gathered data on competitors' products, prices, and sales techniques.
Generated sales by prospecting, negotiating contracts and closing.
Coordinated sales calls with customers and vendors to enhance engagement.
Demonstrated products to potential customers and answered questions to close sales.
Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Educated customers on product features and technical details to highlight benefits.
Negotiated prices and set up contracts to finalize sales agreements.
Followed up with customers post-sale to resolve issues and ensure satisfaction.
Tracked sales to monitor performance and identify trends. activities using CRM software to ensure accurate reporting and follow-up.
Cultivated relationships with clients through regular in-person visits and communication.
Conducted market research to identify new business opportunities and target audiences.
Delivered product presentations to potential customers, highlighting key features and benefits.