Jonathan Brown
Philadelphia,PA
Summary
High-energy employee bringing my experiences in all settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
A & K Mobile Store
12.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised guests at front counter, answering questions regarding products.
Site Lead
Fox Construction
03.2014 - 11.2017
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
- Trained new team members on site policies and procedures.
- Troubleshot issues to keep machinery and tools operational.
- Identified and eliminated safety risks through additional training.
- Implemented best practices and safe operating procedures.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Worked with personnel and managers to meet strict timelines.
Education
High School Diploma -
Kensington High School
Philadelphia, PA06.2014
Skills
- Loss Prevention
- Store Merchandising
- Competitor Monitoring
- Project Management
- Customer Service Management
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
A & K Mobile Store
12.2017 - Current
Site Lead
Fox Construction
03.2014 - 11.2017
High School Diploma -
Kensington High School
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