Jonathan Byrne AIC, AIS, AINS
Fairfield,NJ
Summary
Accomplished and versatile insurance professional with over 16 years of claims handling experience in progressively challenging roles, including over 5 years of litigated claims experience. Advanced into the highest claims specialist position within the Commercial claims department, handling the most complex and high valued litigated claims.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Commercial Complex Claims Specialist
NJM Insurance Group
09.2022 - Current
- Effectively oversee a substantial caseload of litigated claims comprising predominantly of high-value claims ranging from $300,000 to $1,000,000 in reserves, with a proven track record of settling cases as high as $3,000,000.
- Demonstrate adept negotiation skills with plaintiff counsel on intricate, high-value claims, consistently achieving settlements considerably below assigned authority limits.
- Perform comprehensive investigations, including complex policy interpretation and coverage application while meticulously gathering evidence and collaborating with defense counsel, supervisors, managers, staff attorneys, and external investigative vendors to develop robust defense strategies for litigated and non-litigated claims.
- Implemented a sophisticated diary system to proactively anticipate and plan ahead, ensuring timely actions and maximizing opportunities to achieve cost-saving objectives.
- Conduct regular virtual presentations for major insured brokers and risk management departments, offering updates and addressing inquiries with precision and professionalism.
- Provide guidance and mentorship to colleagues within the department, imparting knowledge on effectively managing bodily injury claims ranging from low complexity to highly intricate cases.
- Ensure compliance with multi-state claims handling regulations through diligent personal research and collaborative discussions.
Commercial Claims Specialist II
NJM Insurance Group
04.2019 - 08.2022
- Contributed significantly to the development and progress of the newly formed Commercial Claims department as one of the ten selected claims specialists all while managing a comprehensive caseload of moderate to complex level Commercial automobile injury liability claims in litigation and handling other lines of Commercial claims as the department expanded.
- Received extensive training and acquired substantial claims handling experience in the company's new Commercial policy product offerings including Commercial General Liability, Business Owners Policy, Commercial Package Policy, along with advancing knowledge of Commercial Automobile claims from inception to resolution, focusing on injury and coverage matters of moderate to complex variety.
- Proficiently negotiate and resolve claims with external counsel, employing strategic tactics and conduct meticulous liability investigations and comprehensive coverage determinations for all cases to ensure optimal outcomes.
Senior Bodily Injury Claims Representative
NJM Insurance Group
08.2013 - 04.2019
- Investigated and evaluated attorney represented bodily injury claims for coverage, liability, damage evaluations, and ultimately for settlement
Senior Property Damage Claims Representative
NJM Insurance Group
04.2008 - 08.2013
- Conducted thorough investigations of auto property damage claims to ascertain the extent of damage, identify the cause of loss, assess liability/exposure, and ultimately resolve the claim.
Insurance Recruiter
MGA Insurance Recruiters
06.2001 - 12.2007
- Use lead generation processes such as networking and cold-calling prospective clients to match qualified applicants with suitable job openings
Education
Bachelor of Arts - Labor Studies And Employment Relations
Rutgers University
New Brunswick, NJ01.2007
Certification
- Associate in Claims (AIC)
- Associate in Insurance Services (AIS)
- Associate in General Insurance (AINS)
- Texas Property & Casualty Designated Home State Adjuster License
- Connecticut Casualty Adjuster License
- State of Delaware Adjuster License - Line of Authority: Property, Casualty, and Motor Vehicle
Timeline
Commercial Complex Claims Specialist
NJM Insurance Group
09.2022 - Current
Commercial Claims Specialist II
NJM Insurance Group
04.2019 - 08.2022
Senior Bodily Injury Claims Representative
NJM Insurance Group
08.2013 - 04.2019
Senior Property Damage Claims Representative
NJM Insurance Group
04.2008 - 08.2013
Insurance Recruiter
MGA Insurance Recruiters
06.2001 - 12.2007
Bachelor of Arts - Labor Studies And Employment Relations
Rutgers University