Jonathan Castroman
Miami
Summary
Dedicated body shop receptionist with expertise in customer service, appointment scheduling, and data entry. Proven ability to manage inquiries effectively and maintain accurate records. Dedicated professional with strong customer service and communication skills. Proven ability to manage appointments and foster positive client interactions, ensuring efficient operations and high customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
body shop receptionist
Metroford
Miami
2025 - Current
- Managed incoming calls, routing inquiries to relevant staff members efficiently.
- Scheduled appointments and maintained calendars for office personnel accurately.
- Provided information about services offered, promoting positive customer interactions.
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Receptionist
Boys and Girls Club
Miami
2024 - 2025
- Scheduled appointments for programs and activities within the club.
- Maintained accurate records of member registrations and attendance.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
Beach Attendant
Boucher Brothers Continuum
Miami
2023 - 2024
- Assisted guests with beach equipment rentals and setup.
- Facilitated guest check-in and check-out processes for equipment.
- Greeted beach visitors and answered questions about the beach and surrounding area.
- Collected and stored umbrella and beach equipment at end of day.
- Provided towels, chairs, umbrellas, and other items to beachgoers upon request.
Education
Buisness - Finance
Miami Dade College
Miami, FL08-2029
High School Diploma -
Alonzo And Tracy Mourning Senior High
North Miami, FL06-2025
Skills
- Customer service
- Appointment scheduling
- Data entry
- Communication skills
- Financial analysis
- Problem resolution
- Cash handling expertise
- Adaptability and flexibility
- Decision-making
- Customer service expertise
- Crisis management
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
body shop receptionist
Metroford
2025 - Current
Receptionist
Boys and Girls Club
2024 - 2025
Beach Attendant
Boucher Brothers Continuum
2023 - 2024
Buisness - Finance
Miami Dade College
High School Diploma -
Alonzo And Tracy Mourning Senior High