Jonathan Ciabattoni
Dickinson,TX
Summary
Experienced sales and customer service professional with business mindset and management skills.
Overview
11
11
years of professional experience
Work History
Assistant Restaurant Manager
Tookie's Seafood
06.2016 - Current
- Merchandise Coordinator- Order and track sales of all merchandise including weekly inventory.
- Assisted servers and dining room hosts, quickly responding to guests' needs.
- Managed customer service by training staff, overseeing operations, and resolving issues in a timely manner.
- Balanced tills, accurately handled cash, processed credit card payment batches, and prepared bank deposits.
- Conducted sales & labor reports on a nightly basis.
Restaurant/Bar Manager
Hugh & Jeff's Car Wash & Grill
08.2017 - 06.2019
- Interviewed, hired and trained staff on restaurant/bar practices, customer service standards, and productivity strategies.
- Regularly updated computer systems with new pricing and daily food specials.
- Optimized profits by controlling food, beverage, and labor costs on a daily basis.
- Oversaw bar inventory, restocked supplies, and placed orders.
- Met with, developed business relationships, and negotiated with vendors to increase sales and profits.
- Increased Restaurant/Bar sales by 5.63% from previous year.
Restaurant Manager
Tookie's Hamburgers
12.2015 - 06.2016
- Managed customer service by training staff, overseeing operations and resolving issues in a timely manner.
- Assisted servers and dining room hosts, quickly responding to guests' needs.
- Balanced tills, accurately handled cash, processed credit card payment batches, and prepared bank deposits.
- Conducted sales & labor reports on a nightly basis.
Laborer/Plumber's Assistant
Mitchell Chuoke Plumbing Inc.
06.2013 - 08.2014
- Measured, cut and laid out materials based on individual job requirements.
- Signaled equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
- Attended all safety trainings offered by employer to improve overall knowledge of safety measures and recognize areas requiring improvement.
Education
College of The Mainland
Texas City, TXHigh School Diploma -
Texas City High School
Texas City, TX05.2004
Skills
- Superior Communication Skills
- Customer Retention
- Inventory Control
- Vendor Relationships
- Operations Management
- Proficient in MS Office
- Profit & Loss
- Purchasing
- Budget Administration
Timeline
Restaurant/Bar Manager
Hugh & Jeff's Car Wash & Grill
08.2017 - 06.2019
Assistant Restaurant Manager
Tookie's Seafood
06.2016 - Current
Restaurant Manager
Tookie's Hamburgers
12.2015 - 06.2016
Laborer/Plumber's Assistant
Mitchell Chuoke Plumbing Inc.
06.2013 - 08.2014
College of The Mainland
High School Diploma -
Texas City High School