Jonathan Contreras
Restuarant Manager
Kissimmee,FL
Summary
Highly motivated results-oriented Management Professional with success in implementing and integrating cost-effective, profitable solutions. Possess skills that include analytical thinking, problem solving, and excellent interpersonal communication. Works closely and effectively with all levels of staff to satisfy project and productivity results. Proven abilities in efficient management and utilizing a proactive approach to potential issues.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
General Manager
Gators Dockside
02.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Manager
IHOP
01.2008 - 01.2020
- Reported to Area Director, daily sales and analysis of labor
- Implemented improvements to the operations in the kitchen which lead to lower food cost and higher profits
- Created food inventory par levels for truck orders to optimize inventory levels
- Successful training and development of three managers
- Improved labor by reworking the schedule to optimize dollars spent
- Developed employees to increase productivity as well as cohesion of teamwork
- Execution of Speed of Service goals while maintaining product and brand integrity
- Handled guest complaints at an in store level, which lead to being the lowest complaint average in the company.
Manager/Asst. Manager
Denny's- GB Restaurants
01.2005 - 01.2008
- Developed responsible staff members to successfully execute managerial responsibilities
- Developed and trained other managers to run and operate other Denny's
- Implemented checks and balances system from the overnights to day shifts to help transition the shifts
- Daily, Weekly and Monthly reviews to owners about sales trends
- Hiring and personally training every member of the staff to increase their productivity
- Met and exceeded all sales goals by implementing upselling as a mandatory practice
- Delivered a standard and quality that was deemed in the 90th percentile of Denny's corporate inspections
- Cooperated with all tasks given by Denny's including rigorous temperature checking and calibration of all dispensing machines.
Education
General -
Gateway High School
Kissimmee, FL06.1993
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- Microsoft Outlook Express
- Project Management
- Hands-On Management
- Documentation
- Business/Sales Strategy
- Employee Development
- Profit & Loss Analysis
- Payroll Management
- Food Ordering & Receiving
- Team Development
Certification
- CPFM- Certified Professional Food Manager
- FOOD SAFETY- Food Safety Manager Certification
Timeline
General Manager
Gators Dockside
02.2020 - Current
Manager
IHOP
01.2008 - 01.2020
Manager/Asst. Manager
Denny's- GB Restaurants
01.2005 - 01.2008
General -
Gateway High School