Jonathan Coto
Clermont
Summary
Dedicated professional with expertise in customer service and team leadership. Proven ability to mentor staff, resolve inquiries, and enhance satisfaction through strategic planning and effective collaboration.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Vector Marketing and Cutco Products
Clermont
05.2025 - Current
- Coordinated customer service efforts to resolve inquiries and improve satisfaction.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
Assistant Instructor
Victory Martial Arts
Clermont
08.2023 - 02.2025
- Assisted lead instructors in delivering martial arts classes for various age groups.
- Supported students in mastering techniques through individual and group instruction.
- Organized class materials and equipment to ensure smooth lesson flow.
Education
High School Diploma -
Abeka Academy
Pensacola, FL05-2024
Skills
- Customer service
- Team leadership
- Instructional support
- Problem solving
- Adaptability skills
- Customer service and satisfaction
- Coaching and mentoring
References
References available upon request.
Timeline
Assistant Manager
Vector Marketing and Cutco Products
05.2025 - Current
Assistant Instructor
Victory Martial Arts
08.2023 - 02.2025
High School Diploma -
Abeka Academy