Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Cruz

Pawtucket,RI

Summary

Friendly and approachable with knack for customer service and positive attitude. Understanding of product knowledge and sales techniques, combined with excellent communication skills. Committed to creating welcoming shopping experience and driving sales growth.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Your Mother's Favorite Breakfast Place
10.2024 - 02.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Made sure to translate orders to Spanish for the Spanish speaking cooks

Retail Sales Associate

Flor Di Brava
06.2024 - 08.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

General Studies

William E Tolman Senior High School
Pawtucket, RI
06-2020

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Memory retention
  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Reliability and punctuality

Languages

English
Spanish

Timeline

Restaurant Waiter

Your Mother's Favorite Breakfast Place
10.2024 - 02.2025

Retail Sales Associate

Flor Di Brava
06.2024 - 08.2024

General Studies

William E Tolman Senior High School

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