Jonathan Dateo
Lynchburg,VA
Summary
Proven track record in enhancing customer satisfaction and streamlining order fulfillment processes, notably at Sawa Japanese Steakhouse. Skilled in inventory management and customer service, I excel in fast-paced environments, ensuring operational excellence and positive guest experiences. Demonstrates punctuality and a keen ability to improve service delivery, contributing to repeat business and efficient operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Sawa Japanese Steakhouse
Lynchburg, VA
08.2022 - 11.2024
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- I greeted customers, provided menus, and answered questions about menu items.
- I answered phone calls, providing information about restaurant services, hours of operation, and menu items.
- Performed opening and closing duties, such as setting up the dining area, restocking supplies, and checking equipment for proper functioning at the start of shifts.
- Cleared dishes between courses, refilled drinks as necessary, and served any requested condiments or accompaniments.
Sales Associate
Barnes & Noble
Lynchburg, VA
09.2021 - 01.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Loaded packages onto pallets according to delivery instructions provided by customers.
- Assisted with loading and unloading activities when required.
- Assembled boxes, containers, and other packaging materials according to specifications.
- Labeled packages with appropriate information such as weight and destination.
Sales Associate
Dollar General Store
Lynchburg, VA
03.2021 - 11.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Timberlake Christian School
Lynchburg, VA05-2021
Some College (No Degree) - Business Sales And Administration
Liberty University
Lynchburg, VASkills
- Customer service
- Food service delivery
- Shipping procedures
- Product inspection
- Order fulfillment
- Transaction processing
- Inventory management
- Textbook sales
- Safe driving techniques
- Punctuality
- Warehouse organization
Accomplishments
- Yearbook Team Member for 2 years and received a photography award (2021)
- played Varsity Baseball for 2 years and received the Rookie of the year award(2018)
- Played Varsity Soccer for 2 years and received Most improved award (2018)
Languages
English
Professional
Spanish
Limited
Certification
- Driver licence
References
References available upon request.
Timeline
Restaurant Waiter
Sawa Japanese Steakhouse
08.2022 - 11.2024
Sales Associate
Barnes & Noble
09.2021 - 01.2023
Sales Associate
Dollar General Store
03.2021 - 11.2021
High School Diploma -
Timberlake Christian School
Some College (No Degree) - Business Sales And Administration
Liberty University
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