Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Diaz Lavado

New York,NY

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Server

Lox Coffe
New York, NY
09.2025 - Current
  • Provided exceptional customer service in a fast-paced coffee shop environment.
  • Delivered attentive customer service in a fast-paced environment.
  • Handled customer inquiries and resolved issues to enhance overall satisfaction.
  • Collaborated with team members to ensure timely service during peak hours.
  • Prepared and served beverages according to menu specifications and customer preferences.
  • Maintained cleanliness and organization of dining and service areas throughout shifts.

Production Worker

Victoria's Secret & PINK
New York, NY
04.2026 - 09.2026
  • Operated machinery to assemble lingerie and activewear efficiently.
  • Collaborated with team members to meet production goals consistently.
  • Loaded and unloaded materials for production processes effectively.
  • Followed safety protocols to maintain a secure work environment.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Reported any issues to supervisor immediately for resolution.

Seasonal Worker

Disney Store
New York
09.2025 - 12.2025
  • Provided excellent customer service at all times.
  • Assisted customers in selecting merchandise and answering product inquiries.
  • Operated point-of-sale systems to process transactions accurately and efficiently.
  • Operated a cash register to process customer payments.
  • Maintained store cleanliness and organized merchandise displays for a welcoming atmosphere.

Server/Cashier/Cook

Sweetgreen
New York, New York
02.2025 - 06.2025
  • Delivered exceptional customer service by promptly taking and fulfilling orders.
  • Took orders from customers accurately and in a timely manner.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Managed cash register operations, accurately processing payments and handling transactions.
  • Implemented health and safety standards while preparing and serving food items.
  • Assisted in food preparation by assembling salads and bowls according to specifications.

Education

Queens Academy High School
New York, New York

Skills

  • Customer service
  • Customer service excellence
  • Point-of-sale operation
  • Cash handling
  • Food safety
  • Attention to detail
  • Organizational skills
  • Time management
  • Conflict resolution
  • Product knowledge
  • Positive and professional

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Production Worker

Victoria's Secret & PINK
04.2026 - 09.2026

Server

Lox Coffe
09.2025 - Current

Seasonal Worker

Disney Store
09.2025 - 12.2025

Server/Cashier/Cook

Sweetgreen
02.2025 - 06.2025

Queens Academy High School
Jonathan Diaz Lavado