Jonathan Durrant
Adelanto,CA
Summary
Dynamic and results-driven professional with extensive experience at Amazon, excelling in inventory management and safety protocols. Proven ability to enhance operational efficiency through effective team collaboration and problem resolution. Skilled in equipment maintenance and committed to maintaining high standards in material handling and customer service.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amazon
Fontana, California
03.2025 - 08.2025
- Loaded and unloaded delivery trucks with precision and care.
- Maintained cleanliness and safety standards in work area consistently.
- Followed safety protocols to ensure a secure working environment.
- Scanned items using handheld devices for inventory tracking purposes.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Road Construction Laborer
Sanchez Construction
Los Angeles, California
01.2024 - 03.2025
- Operated heavy machinery for paving and grading road surfaces.
- Assisted in site preparation by clearing debris and leveling terrain.
- Mixed and poured concrete for curbs and sidewalks according to specifications.
- Followed safety protocols to maintain a secure work environment for the crew.
- Collaborated with team members to complete tasks efficiently and on schedule.
- Transported materials to job sites using trucks and other vehicles as needed.
- Maintained tools and equipment, ensuring proper functionality for daily operations.
- Participated in training sessions to enhance skills in road construction techniques.
- Used shovels and rakes to spread dirt or gravel over surfaces for grading purposes.
- Laid asphalt using a variety of tools such as tamper plates or hand tampers.
- Loaded, unloaded, and transported materials such as asphalt, gravel, sand, and concrete to job sites.
- Cleaned up debris after completion of each project utilizing brooms and blowers.
- Repaired potholes in existing roads by filling them with fresh asphalt material.
Customer Service Representative
SUBWAYRestaurants
Bellflower, California
05.2021 - 11.2021
- Assisted customers with menu selections and food customization.
- Processed customer orders accurately and efficiently at the point of sale.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Resolved customer complaints effectively to ensure satisfaction and repeat business.
- Collaborated with team members to prepare fresh ingredients daily for service.
- Promoted special offers and new menu items to enhance customer experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
Bellflower High
Bellflower, CA06-2025
Skills
- Customer service
- Equipment maintenance
- Team collaboration
- Safety protocols
- Problem resolution
- Time management
- Communication skills
- Shipping documentation
- Stock control
- Picking and packing
- Shipment unpacking
- Health and safety regulations
- Material handling
- Shipping and receiving
- Cleaning and organizing
- Problem-solving
- Heavy lifting
- Sorting and labeling
Timeline
Warehouse Worker
Amazon
03.2025 - 08.2025
Road Construction Laborer
Sanchez Construction
01.2024 - 03.2025
Customer Service Representative
SUBWAYRestaurants
05.2021 - 11.2021
High School Diploma -
Bellflower High