- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- I like working with my hands and fixing things
- Gym Workouts
- Strategy Games
Jonathan Erickson
Jamestown,NY
Summary
Dynamic and adaptable professional with a proven track record at Walmart, where I excelled in fast-paced environments, demonstrating exceptional customer service and memory retention skills. Mentored new staff, consistently met quality goals, and maintained high satisfaction ratings. Skilled in multitasking and problem-solving, ensuring efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
06.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Food Service Worker
McDonald's
08.2020 - 06.2022
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Server/Host
The Main Landing
08.2019 - 06.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Science - Computer Science
Jamestown Community College
Jamestown, NY12-2023
Skills
- Fast learner
- Hospitality service expertise
- Accurate money handling
- Exceptional customer service
- Multitasking
- Cleaning and sanitation
- Memory retention
- Fast on my feet
- Negotiation
- Adaptability
- Reliability
- Problem-solving abilities
Interests
Timeline
Personal Shopper
Walmart
06.2022 - Current
Food Service Worker
McDonald's
08.2020 - 06.2022
Server/Host
The Main Landing
08.2019 - 06.2020
Associate of Science - Computer Science
Jamestown Community College