Jonathan Etuk

Translates vision, strategy, and purpose into tactical execution while helping others see how their individual and group contributions help achieve strategic objectives. Consistently measures against projected results to adjust pace for delivery that meets or exceeds time and resource expectations. Ensures that group members are aligned with group goals and leverages their skills while also taking time to celebrate group success. Communicates difficult or complex ideas clearly and effectively with all audiences, including Senior Management.

Illustrated a clear connection between people's motivators and the organization's goals by ensuring they feel as though their contributions are important. Ensures that plans address the main risk and provide appropriate contingencies. Place the organization's needs first even when they conflicted with self-interest. Partnered with others in a multi-level , cross-functional fashion to achieve organizational objectives.

Aligned associates and departmental goals to organizational goals. Leads the department and acts as an role model for honesty and transparency, promoting trust in the organization and it's leadership. Identified performance gaps between actual and expected service levels and adjusted as necessary to close performance gaps.