Jonathan Ferguson
Huntsville,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Rural Mail Carrier
USPS
Bryan, TX
09.2024 - Current
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Maintained accurate records of daily deliveries.
- Assisted customers with inquiries regarding postal services and regulations.
- Recorded address changes to redirect mail for residences or businesses.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Sold stamps and money orders to mail customers along daily route.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Maintained accurate records of deliveries.
- Inspected mailboxes along route ensuring they are properly maintained and secured.
- Responded promptly to emergency situations when called upon.
- Identified hazardous materials that may pose risk to public safety.
Correctional Officer
Texas Department Of Criminal Justice
Huntsville, TX
03.2024 - 06.2024
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
Education
High School Diploma -
Arlington High School
Lagrangeville, NY06-2017
Some College (No Degree) -
Orange-Ulster BOCES
Goshen, NYSome College (No Degree) -
Universal Technical Institute of Pennsylvania
Exton, PASkills
- Prioritization
- Time Management
- Stress Management
- Schedule Management
- Organizational Skills
- Problem-solving aptitude
- Attention to Detail
- Physical Stamina
- Safety awareness
- Analytical Thinking
- Multitasking
- Conflict Resolution
- Professionalism
Timeline
Rural Mail Carrier
USPS
09.2024 - Current
Correctional Officer
Texas Department Of Criminal Justice
03.2024 - 06.2024
High School Diploma -
Arlington High School
Some College (No Degree) -
Orange-Ulster BOCES
Some College (No Degree) -
Universal Technical Institute of Pennsylvania