Jonathan Fogle
Massillon,OH
Summary
Dynamic Medical Assistant/ patient service representative with extensive experience at Akron Children's Hospital, excelling in patient scheduling and direct care. Proven ability to enhance clinic efficiency and patient understanding through effective communication and education. Skilled in HIPAA compliance and electronic health records, ensuring high-quality patient interactions and streamlined operations.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Akron Children's Hospital
04.2023 - Current
- Assisted in patient intake and registration, ensuring accurate data entry and documentation.
- Performed routine clinical tasks including vital sign measurements and lab specimen collection.
- Coordinated appointment scheduling for patients, optimizing clinic workflow and minimizing wait times.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding and compliance.
- floated to many primary care locations throughout northeast and southern Ohio
- set up and opened as many as 7 primary care locations as support staff for front desk and clinical
- trained secretary's and medical assistants.
Patient Service Representative
Akron Children's Hospital
11.2021 - Current
- Managed patient inquiries, ensuring timely responses and high satisfaction levels.
- Coordinated appointment scheduling and follow-ups, optimizing clinic workflow efficiency.
- Developed training materials for new staff, enhancing onboarding processes and service quality.
- Streamlined patient check-in procedures, reducing wait times and improving overall experience.
Student Assistant
Ohio State University
08.2020 - 05.2021
- Prepared and cooked diverse menu items while adhering to safety and sanitation standards.
- Assisted in inventory management, ensuring adequate supplies for daily operations.
- Resolved customer inquiries regarding menu options and dietary restrictions effectively.
Pizza Delivery Driver
West End Pizza
06.2018 - 07.2020
- Delivered pizzas promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated efficiently through local routes, optimizing delivery times and minimizing fuel costs.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Education
No Degree - Medical Assistant
Larock Healthcare Academy
North Canton, OH04-2023
Sandy Valley High School
Magnolia, OH05-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Electronic health records
- Immunization administration
- CPR
Timeline
Medical Assistant
Akron Children's Hospital
04.2023 - Current
Patient Service Representative
Akron Children's Hospital
11.2021 - Current
Student Assistant
Ohio State University
08.2020 - 05.2021
Pizza Delivery Driver
West End Pizza
06.2018 - 07.2020
No Degree - Medical Assistant
Larock Healthcare Academy
Sandy Valley High School
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