Jonathan Fox
Plymouth,MA
Summary
Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
26
26
years of professional experience
Work History
Sr. Staffing Manager – BOS South Node
Amazon Workforce Staffing
07.2019 - Current
- Create a vision, based upon data, for a team/business and develop scalable strategies that capture the best talent and most diverse candidates at the lowest cost per hire
- Evolve and implement labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses
- Partner with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements
- Manage the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
- Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
- Lead and drive projects, of increasing scale and complexity, and manages programs through completion
- Set KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs
- Own training, development, team culture and morale for Workforce Staffing Team
- Own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node
- Build and foster community engagement and sourcing strategies and demonstrate through data return on investment
- Have development discussions and provide detailed feedback to direct reports on performance and growth plans
- Exceed candidate experience service levels and KPI’s measured by hiring activity results and defect reduction
- Partner with site Finance Managers and Operations Leaders to forecast and plan labor demand
Staffing Team Field Manager
Amazon Workforce Staffing
11.2020 - 04.2022
- Assist the Staffing Manager in the creation of a vision, based upon data, for a team/business and develop scalable strategies that capture the best talent and most diverse candidates at the lowest cost
- Report out analyses of daily, weekly, and monthly Workforce Staffing performance via Key Performance Indicators Forecast and create staffing and investment strategies to build infrastructure and ensure team resource capabilities meet business demand
- Create and implement labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses
- Partner with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements
- Develop and maintain relationships with both internal and external stakeholders to build long term partnerships
- Foster strong partnership with Staffing Managers and Staffing Specialists to ensure candidate pipeline creation activities meet the demand. Monitor KPI benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs
- Own training, development, team culture and morale for Staffing Coordinators, Administrators, and Ambassadors
TSC Optimization Team Lead
Amazon Workforce Staffing
07.2019 - 11.2020
- Forecast and analyze labor demand plans for multiple Amazon sites across multiple business categories
- Create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand
- Implement strategies to optimize candidate cycle time, conversion rates and hiring rates
- Monitor and impact cost-per-hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs
- Manage analysis of daily/weekly/monthly reporting of Workforce staffing performance via KPI
Field Director of Store Execution/New Store Coordinator
Macy’s Backstage
02.2016 - 05.2019
- Coordinate and supervise all new store opening activities for selected new Backstage location openings
- Serve as on-site supervisor for all pre-opening merchandising, operations and HR activities
- Act as store liaison between central merchant, operations, visual and HR groups during store setups
- Conduct regular store visits to assess store merchandising, operations and customer readiness standards
- Assist stores in implementing merchandising directives to meet customer needs and drive sales
- Develop and implement new-store training activities for both hourly and executive teams
- Deliver training to new hourly Team Members and Executives via classroom and virtual presentation
- Develop hiring plans for hourly Team Members and Executives and coordinate with corporate partners to meet deadlines.
Director of Selling Support Services and Staffing – Northeast Region
Macy’s Inc
10.2001 - 02.2016
Schedule Production Manager – Northeast Region - Boston
Macy’s Inc
04.2009 - 08.2014
Regional Staffing Director – New England North Region
Macy’s Inc
02.2004 - 04.2009
Staffing and Scheduling Coordinator – New England North Region
Macy’s Inc
09.2002 - 02.2004
Staffing and Scheduling Planner – New England North Region
Macy’s Inc
10.2001 - 09.2002
General Manager/Merchandise Manager/Operations Manager
Old Navy Clothing Company
04.1999 - 09.2001
Store Manager
Boston Bed and Bath
05.1998 - 04.1999
Education
BS in Communication -
Boston University
Boston, MA05.1994
Skills
- Employee Relations
- Workforce Planning
- Performance Management
- Project Management
- Cross-functional Collaboration
- Data Analysis
- Training and Development
- Team Leadership
- Budget Management
- Employee Communications
- Staffing Strategy
Timeline
Staffing Team Field Manager
Amazon Workforce Staffing
11.2020 - 04.2022
Sr. Staffing Manager – BOS South Node
Amazon Workforce Staffing
07.2019 - Current
TSC Optimization Team Lead
Amazon Workforce Staffing
07.2019 - 11.2020
Field Director of Store Execution/New Store Coordinator
Macy’s Backstage
02.2016 - 05.2019
Schedule Production Manager – Northeast Region - Boston
Macy’s Inc
04.2009 - 08.2014
Regional Staffing Director – New England North Region
Macy’s Inc
02.2004 - 04.2009
Staffing and Scheduling Coordinator – New England North Region
Macy’s Inc
09.2002 - 02.2004
Director of Selling Support Services and Staffing – Northeast Region
Macy’s Inc
10.2001 - 02.2016
Staffing and Scheduling Planner – New England North Region
Macy’s Inc
10.2001 - 09.2002
General Manager/Merchandise Manager/Operations Manager
Old Navy Clothing Company
04.1999 - 09.2001
Store Manager
Boston Bed and Bath
05.1998 - 04.1999
BS in Communication -
Boston University
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