Jonathan Frageau
Southington
Summary
Self-motivated and energetic with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion while juggling many initiatives to achieve objectives in fast-paced competitive environment.
Overview
5
5
years of professional experience
Work History
Associate Manager
Hitchcock Motor Car
2023.05 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Assisted in used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Streamlined processes for increased efficiency and cost savings within the department.
- Assisted and maintained website and listings of new and outgoing inventory
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Assisted with bank financing and vehicle registration process
Car Salesperson
Blasius Chevrolet Cadillac
2021.05 - Current
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
BDC Service Representative
Blasius Chevrolet Cadillac
2019.05 - 2021.01
- Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
- Assisted in resolving customer issues by competently responding to both internal and external customer requests.
- Achieved high level of customer service by assisting customers and assessing needs.
- Provided exceptional service with knowledge of products and services.
- Delivered product and service information to customers and identified upselling opportunities to maintain and increase income streams from customer relationships.
- Developed strong business relationships to provide service and value beyond customer expectations.
Education
Bachelor of Science - Finance Major With Financial Analyst Concentration
Florida Gulf Coast University
Fort Myers, FL05.2024
Bachelor of Science - Business Administration And Management
Naugatuck Valley Community College
Waterbury, CT12.2021
Bachelor of Science - Business Administration And Management
University of Connecticut
Storrs, CT12.2021
Bachelor of Science - Business Administration And Management
Dean College
Franklin, MA05.2021
Skills
- New/Used Car Purchases
- Sales Conversion
- Contract Negotiation
- Consultative Techniques
- Sales and Marketing
- Exceeding Customer Expectations
- Building Customer Relationships and Loyalty
- Engaging with Diverse Customers
Timeline
Associate Manager
Hitchcock Motor Car
2023.05 - Current
Car Salesperson
Blasius Chevrolet Cadillac
2021.05 - Current
BDC Service Representative
Blasius Chevrolet Cadillac
2019.05 - 2021.01
Bachelor of Science - Finance Major With Financial Analyst Concentration
Florida Gulf Coast University
Bachelor of Science - Business Administration And Management
Naugatuck Valley Community College
Bachelor of Science - Business Administration And Management
University of Connecticut
Bachelor of Science - Business Administration And Management
Dean College
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