Jonathan Galarza
KENOSHA
Summary
Dynamic professional with experience as a Brand Ambassador at American Eagle Outfitters and Associate at Phantom Fireworks. Skilled in customer engagement and written communication. Successfully elevated brand visibility through innovative promotional events and Customer service, enhancing customer loyalty and driving sales. Known for courteous professionalism and adept at managing diverse customer needs effectively.
Overview
2
2
years of professional experience
Work History
Associate
Phantom Fireworks
Racine, WI
06.2025 - 07.2025
- Assisted in managing inventory levels to ensure product availability during peak sales periods.
- Collaborated with team members to maintain a safe and organized work environment.
- Understood and used basic selling skills to engage and present solutions.
- Assisted front-line personnel with delivering timely service to customers by expertly managing support needs.
Brand Ambassador
American Eagle Outfitters, Inc
Pleasant Prairie, WI
11.2023 - 03.2025
- Engaged customers through product demonstrations to enhance shopping experience.
- Collaborated with team members to optimize merchandise displays and maintain store presentation standards.
- Assisted in executing promotional events, driving customer participation and increasing brand visibility
- Developed strong product knowledge to effectively address customer inquiries and provide personalized recommendations.
- Provided exceptional customer service to enhance brand reputation and encourage repeat business.
- Greeted
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Education
Bachelor of Arts - Legal Studies
University of Toledo
Toledo, Ohio, OH05-2029
High School Diploma -
Kenosha Tremper High School
Kenosha, WI06-2025
Skills
- Flexible schedule
- Courteous and professional
- Written communication
- Customer service
- Oral communication
- Customer engagement
- MS office
Timeline
Associate
Phantom Fireworks
06.2025 - 07.2025
Brand Ambassador
American Eagle Outfitters, Inc
11.2023 - 03.2025
Bachelor of Arts - Legal Studies
University of Toledo
High School Diploma -
Kenosha Tremper High School