Jonathan Galloso
Hollywood,FL
Summary
I am a dedicated and adaptable professional with extensive experience spanning automotive parts, restaurant management, and customer service. Over the course of my career, which spans several years, I have cultivated robust competencies in customer relations, cross-functional collaboration, and operational oversight across varied industries.
Overview
5
5
years of professional experience
Work History
Server
Lime Fresh Mexican Grill
03.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Lead Valet Attendant
United Parking LLC
10.2022 - 03.2024
- Enhanced customer satisfaction by providing efficient valet parking services and maintaining a friendly demeanor.
- Streamlined vehicle retrieval process for faster service, implementing an organized key storage system.
- Maintained a safe and secure environment for guests'' vehicles by conducting regular security checks in the parking area.
- Improved team morale through effective communication and leadership, fostering a positive work atmosphere.
Retail Parts Professional
Advanced Auto Parts
09.2020 - 10.2022
- Collaborate with colleagues to optimize store productivity.
- Use diagnostic abilities to address customer inquiries on vehicle systems.
- Provide advanced parts recommendations and diagnostic support.
- Achieve personal and store sales goals, ensuring high customer satisfaction.
- Provide excellent service to DIY customers in-store and over the phone.
Shift Leader
Five Guys
01.2019 - 09.2020
- Improved team productivity with better scheduling and task delegation.
- Enhanced customer satisfaction through quick and courteous service.
- Maintained a safe and clean work environment by enforcing safety guidelines.
- Optimized inventory management to reduce waste and maintain stock levels.
Education
High School Diploma -
Hallandale High School
Hallandale Beach, FL06.2020
Skills
- Store maintenance
- Merchandising Strategies
- Technical aptitude
- Tactfulness
- Parking Efficiency
- POS system operations
- Customer service and support
- Guest Engagement
- Food safety understanding
- Strategic Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Lime Fresh Mexican Grill
03.2024 - Current
Lead Valet Attendant
United Parking LLC
10.2022 - 03.2024
Retail Parts Professional
Advanced Auto Parts
09.2020 - 10.2022
Shift Leader
Five Guys
01.2019 - 09.2020
High School Diploma -
Hallandale High School
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