Jonathan Garcia
Summary
Experienced with managing store operations and customer service. Utilizing effective inventory management and store layout optimization to enhance shopping experiences. Track record of strong problem-solving abilities and excellent communication.
Overview
4
4
years of professional experience
Work History
SALES- Store Specialist Customer Service
Sherwin-Williams
08.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Managed inventory efficiently, ensuring optimal stock levels for popular products.
- Performed regular audits of merchandise, ensuring accuracy in pricing and labeling information.
- Developed strong relationships with customers, resulting in repeat business and increased sales.
- Conducted thorough research on potential vendors before establishing partnerships that would benefit the store financially and competitively.
Cashier
OTG, George Bush Intercontinental Airport, Terminal B
01.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Team Member - Kitchen
McDonald's
06.2021 - 12.2021
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
Education
Associate of Science - Accounting
LoneStar College
Houston, TX05.2025
High School Degree -
MacArthur High School
Houston, TX05.2021
Bachelor of Accounting - Accounting
University of Houston-Downtown
Houston, TX05-2027
Skills
- Bilingual
- Store operations
- Store maintenance
- Point of sale systems
- Stock control
- Customer service
- Time management
- Money handling
- Phone etiquette
- Retail sales
- Professional appearance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SALES- Store Specialist Customer Service
Sherwin-Williams
08.2022 - Current
Cashier
OTG, George Bush Intercontinental Airport, Terminal B
01.2022 - 08.2022
Crew Team Member - Kitchen
McDonald's
06.2021 - 12.2021
Associate of Science - Accounting
LoneStar College
High School Degree -
MacArthur High School
Bachelor of Accounting - Accounting
University of Houston-Downtown
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