Jonathan Geronimo
Parkton,NC
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
4
4
years of professional experience
Work History
Operations Manager
Suthco Transportation
Parkton, NC
11.2022 - Current
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Sales Associate
Bradley's Plastic Bag
Evans Mills, NY
10.2020 - 10.2022
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Prepared merchandise for purchase or rental.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers find specific products, answered questions, and offered product advice.
Education
BBA - Business
Campbell University
Buies Creek, NC05-2019
Skills
- Performance monitoring
- Health and safety compliance
- Production
- Performance reporting
- Marketing
- Incidents management
- Assignment delegation
- Work flow planning
- Document control
- Project leadership
- Schedule management
- Logistics oversight
- Planning and implementation
Affiliations
- Actively engaged with church activities by preparing the sound system before every morning service. Ensuring all microphones and live feed cameras are fully operation.
- Supports families who are in need of assistnace with moving into a new home; painting, cleaning, and any additional home maintenance that is required
Accomplishments
- Was recognized for effectively adapting to adversity and changes of projects contracted with the U.S. Government.
- Commended for accomplishing long consuming projects in a timely manner.
Custom
- I'm a very dependable individual. When a person comes to me for help or assistance I'm willing to sacrifice my time to help them out any way possible. If I am not knowledgeable in any particular subject, I'm willing to learn.
- My kindness and ability to communicate well with others allows the people around me to be comfortable in social events and work setting.
Timeline
Operations Manager
Suthco Transportation
11.2022 - Current
Sales Associate
Bradley's Plastic Bag
10.2020 - 10.2022
BBA - Business
Campbell University
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