Experienced with diagnosing and resolving technical issues across various platforms. Knowledge of system maintenance and software troubleshooting, ensuring consistent and reliable support.
Overview
8
8
years of professional experience
Work History
CIS Support Technician
Milsoft Utility Solutions
Abilene, TX
08.2022 - Current
Provided comprehensive support for clients, ensuring timely resolution of inquiries and technical difficulties.
Collaborated with internal teams to identify and resolve customer issues.
Developed and maintained documentation for support processes, streamlining knowledge sharing among staff.
Trained users on how to operate components and systems.
Coordinated with vendors to resolve integrations issues between softwares
Office Runner
Milsoft Utility Solutions
Abilene, TX
07.2022 - 08.2022
Organize office supplies
Clean and maintain kitchen
Restock and keep food up to date
Outside Service Attendant
Diamondback National Golf Club
Abilene, TX
08.2021 - 08.2022
Provided exceptional customer service and enthusiasm when assisting guests
Assisted maintaining cleanliness of facility by reducing waste and cleaning tasks
Crew Member
Mister Car Wash
Lubbock, Texas
01.2020 - 04.2020
Guided and assisted customers through the car wash
Maintained and cleaned the car wash.
Freight Handler
Academy Sports and Outdoors
Lubbock, Texas
08.2019 - 12.2019
Unlocked trucks of merchandise
Transported items within the warehouse using pallets jacks
Sorted the items and stocked on shelves
Assisted customers throughout the store
Golf Course Groundskeeper
Diamondback National Golf Club
Abilene, Texas
05.2019 - 07.2019
Maintained greens of the course by watering
Applied fertilizer to ground seasonally to enhance growth
Safely used equipment such as mowers, weed trimmers and leaf blowers to carry out quality landscaping work.
Cashier
McDonalds
Alpine, Texas
02.2018 - 07.2018
Processed cash register transactions by inputting product costs and giving back change
Greeted all customers and provided prompt and friendly service
Bagged and packaged customer orders and purchases.