Jonathan Hair
Jacksonville,NC
Summary
- Motivated Veteran with over 10 years of experience seeking an opportunity to put my skills and knowledge within the military and avionics community to use as I am a highly dedicated and hard-working employee.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Service Specialist
Oreilly Auto Parts
Swansboro, NC
03.2024 - 07.2024
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Built relationships with customers to encourage repeat business.
Parts Specialist
Oreilly Auto Parts
Swansboro, NC
01.2024 - 03.2024
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Senior Production Supervisor
Untied States Marine Corps
05.2021 - 10.2023
- Supervised and trained 60 employees.
- Increased Collateral Duty Inspector qualifications from 14% to 55% within a 6 month period of eligible personnel.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Resolved employee conflicts promptly and professionally, fostering a positive work environment and maintaining high morale levels.
- Managed day-to-day operations for optimal productivity, ensuring a high-quality output and timely delivery of products.
Operations NCOIC
United States Marine Corps
07.2018 - 05.2021
- Reduced errors in collateral evaluations by maintaining up-to-date knowledge of industry regulations and guidelines.
- Developed comprehensive SOPs, ensuring consistency in team performance and adherence to guidelines.
- Reduced errors by conducting regular audits and implementing corrective actions in a timely manner.
- Established risk mitigation strategies, ensuring safety compliance and reducing potential hazards within the workplace.
- Guided personnel through professional development opportunities by mentoring them during their career progression journey.
Avionics Technician
United States Marine Corps
07.2013 - 06.2018
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Enhanced aircraft safety by performing routine inspections and maintenance on avionic systems.
- Increased efficiency in troubleshooting processes by utilizing advanced diagnostic tools and equipment.
- Reduced downtime for aircraft by completing avionics repairs in a timely manner without compromising quality or safety standards.
Lube Technician
Jiffy Lube
06.2010 - 05.2013
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Ensured customer trust with transparent communication about necessary services and repair costs.
Education
High School Diploma -
Granbury High School
Granbury, TX05.2013
Skills
- Decision Making
- Time Management
- Quality Assurance
- Adaptability
- Problem Solving
- Organizational Skills
Websites
Professional References
Will be provided upon request.
Education Training
- High School Diploma
- Collateral Duty Inspector / Quality Assurance Qualification
- I-Level Technical training
- Over 10 years of experience
Certification
- Collateral Duty Inspector, United States Marine Corps - April 2017 - October 2023
Timeline
Retail Service Specialist
Oreilly Auto Parts
03.2024 - 07.2024
Parts Specialist
Oreilly Auto Parts
01.2024 - 03.2024
Senior Production Supervisor
Untied States Marine Corps
05.2021 - 10.2023
Operations NCOIC
United States Marine Corps
07.2018 - 05.2021
Avionics Technician
United States Marine Corps
07.2013 - 06.2018
Lube Technician
Jiffy Lube
06.2010 - 05.2013
High School Diploma -
Granbury High School
- Collateral Duty Inspector, United States Marine Corps - April 2017 - October 2023
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