Jonathan Harris
Valencia,CA
Summary
Diligent and efficient customer service professional seeking an administrative career within the health care industry where I can apply my knowledge and experience to further the company’s success.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
The McQuade Organization
Sacramento, CA (remote)
01.2023 - Current
- Coordinate schedules for team meetings, training hours, and client appointments.
- Maintain up-to-date practices, resources, and client information using Google Office Suite, including Google Sheets and Google Docs.
- Reach out to union clients to set benefits appointments, following up as needed to remind clients about their appointment or reschedule.
- Communicate effectively with team members to complete time-sensitive tasks, e.g. underwriting revisions.
- Train call center personnel on best practices to remain cordial, creating a client outreach culture that yields high results.
Lead Cashier
Dollar Tree
Valencia, CA
01.2023 - Current
- Audit registers, maintain inventory, and ensure records are updated/balanced.
- Assist with training of new hires.
- Execute special projects and monitor staff performance.
- Resolve elevated customer concerns.
- Ensure establishment maintains a neat and orderly appearance.
- Answer multi-line phone system and processing customer orders as needed.
Care Giver
Papa Pals
Valencia, CA
01.2023 - 01.2024
- Assist clients with daily living skills such as eating, dressing, grooming, sanitation, and light housekeeping.
- Provide transportation to assist with errands, e.g. appointments and grocery shopping.
Education
Associate of Applied Sciences - Medical Billing and Coding
Charter College
Anchorage, AK01.2025
Skills
- Insurance billing and bookkeeping
- Reimbursement methodologies
- HIPAA compliance
- Health records management
- Insurance claims processing
- Project management
- Patient record keeping
- Dependability
- Learning and applying new concepts quickly
- Exceptional organization and time management skills
- Microsoft and Google Office Suite
- Problem solving
- Training and coaching
- Schedule coordination
- Client outreach
Timeline
Administrative Assistant
The McQuade Organization
01.2023 - Current
Lead Cashier
Dollar Tree
01.2023 - Current
Care Giver
Papa Pals
01.2023 - 01.2024
Associate of Applied Sciences - Medical Billing and Coding
Charter College