Jonathan Hernandez
Hidalgo,TX
Summary
Dependable team player with solid background in customer service. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Sam's Club
McAllen, TX
02.2024 - 07.2024
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Packed items according to customer's specifications and requirements.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Responded promptly to customer inquiries via phone or email in a professional manner.
Estimator
FoggyWindowRepair
Dallas, TX
06.2022 - 09.2023
- Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates.
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
- Identifies potential risks associated with proposed projects and recommends strategies for mitigating those risks.
- Negotiated pricing with suppliers and subcontractors to secure advantageous terms.
Front End Associate
Costco
Lewisville, TX
03.2020 - 06.2022
- Stocked shelves with new inventory according to established guidelines.
- Greeted customers and provided assistance with product selection.
- Operated register for cash, check, and credit card transactions, maintaining accuracy.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
Education
Nimitz High School
Irving, TX05-2020
Skills
- Customer Service
- Detail Oriented
- Teamwork and Collaboration
- Product Upselling
- Problem-solving skills
Affiliations
- Sports
- Gaming
- Movie Enthusiast
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- 4.0 gpa
References
References available upon request.
Timeline
Fulfillment Associate
Sam's Club
02.2024 - 07.2024
Estimator
FoggyWindowRepair
06.2022 - 09.2023
Front End Associate
Costco
03.2020 - 06.2022
Nimitz High School