Jonathan Juarez
Summary
Dedicated and results-driven professional with a diverse background spanning customer service, sales, and skilled trades. Demonstrated success in leading teams, driving sales, and enhancing customer satisfaction. Proven ability to excel in dynamic environments, with a strong commitment to personal growth, team energy, and positive impact. Fluent in English and Spanish, with licenses in both sales and plumbing. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Consultant
Van Nuys Kia
01.2020 - 01.2024
- Delivered exceptional sales performance, consistently ranking as a top salesperson with notable achievements in monthly gross sales
- Recognized with Kia awards for top sales, customer satisfaction, and received invitations to exclusive company events and vacations
- Excelled in customer interactions, leading to positive reviews on Google and Yelp and high customer satisfaction ratings
- Utilized CRM software effectively to manage client relationships and streamline sales processes.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Hyundai City of Culver City
01.2018 - 01.2020
- Achieved significant sales targets, contributing to the dealership's growth and success
- Developed strong customer relationships through personalized service and follow-ups
- Participated in team activities and sales events, fostering a collaborative and energetic work environment.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Plumber and HVAC Technician
Plumbing and AC
01.2014 - 01.2018
- Gained hands-on experience in plumbing and air conditioning, performing installations, repairs, and maintenance
- Developed problem-solving skills and a strong work ethic through challenging fieldwork.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Measured, threaded, and cut materials to correct angles.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
Customer Service Representative
Chevron
01.2014 - 11.2014
- Provided high-quality customer service, handling inquiries and resolving issues effectively
- Developed strong communication skills and a customer-centric approach
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA06.2014
Skills
- Sales & Customer Service: Top sales performer, expert in customer relationship management, and strong track record in achieving high customer satisfaction
- Technical Skills: Proficient in CRM systems, typing, email correspondence, and editing
- Licenses: Sales License, Plumbing License
- Languages: Fluent in English and Spanish
- Athleticism: Highly competitive, consistently winning company events
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Persuasive Communication
- Closing Techniques
- Online Marketing
- Consultative Sales
- Cold-calling
- Customer Service
Certification
- Sales License
- Plumbing License
Additional Information
Experienced in creating and managing multiple side businesses., Strong belief in positive energy, karma, and kindness in professional and personal interactions., Committed to continuous learning and self-improvement.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Consultant
Van Nuys Kia
01.2020 - 01.2024
Sales Consultant
Hyundai City of Culver City
01.2018 - 01.2020
Plumber and HVAC Technician
Plumbing and AC
01.2014 - 01.2018
Customer Service Representative
Chevron
01.2014 - 11.2014
High School Diploma -
Hawthorne High School
- Sales License
- Plumbing License
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