Jonathan Kim
Gilbert,AZ
Summary
Motivated Claims Adjuster specializing in personal, property, and casualty losses. Service-Oriented Claims Adjuster skilled at applying creative approaches to solving complex problems.
Overview
8
8
years of professional experience
Work History
Claim Associate S3
State Farm
Tempe, AZ
05.2019 - Current
- Exceptional knowledge of claim handling procedures and use of available resources.
- Serve as a team resource by mentoring and developing my peers, assisting Team Manager with escalations, provide additional one on one training with both bridge associates and new team members.
- Coached team as a peer resource in areas of estimatics and subrogation.
- Selected to be a part of the EST task team: Pivoted to aid Spanish Express, ILR, and Injury Open Claim Listings.
- Chosen to represent express as a liaison to SIU for scope and best practices.
CSR1- Contracted With Insight Global
Centene Corporation
Tempe, AZ
11.2018 - 05.2019
- Answer inquires from members regarding their health benefits/eligibility, covered services, and authorization status.
- Research and resolves complex billing, claims, and benefit issues with multiple systems, tools, and resources.
- Intake Members complaints, grievance, and appeals.
- Verifying CPT codes for authorized services.
Sales Representative
Onestop Nutrition
Gilbert, AZ
10.2015 - 10.2018
- Quick Study, with an ability to grasp information competently of new supplements.
- Exhibited leadership skills through the training of newly hired employees.
- Attending to customers with excellent customer service.
- Developed key customer relationships to increase sales.
Education
MAP Program to ASU for Tech Comm.
Chandler Gilbert Community College
Chandler, AZRio Salado Community College
Tempe, AZHigh School Diploma -
Mesquite High School
Gilbert, AZSkills
- Strong Written and Verbal Communication
- Insurance Knowledge
- Claims Processing
- Policy Interpretation
- Claims Investigation
- Computer Operations
Timeline
Claim Associate S3
State Farm
05.2019 - Current
CSR1- Contracted With Insight Global
Centene Corporation
11.2018 - 05.2019
Sales Representative
Onestop Nutrition
10.2015 - 10.2018
MAP Program to ASU for Tech Comm.
Chandler Gilbert Community College
Rio Salado Community College
High School Diploma -
Mesquite High School