JONATHAN KNUDTSON
Blooming Prairie,Minnesota
Summary
I am a dedicated and adaptable individual with experience in various roles, including customer service, maintenance, and housekeeping. I have worked for organizations such as Riverland Community College, Walmart, senior facilities, and others, developing a strong work ethic and attention to detail. I possess a wide range of skills, including technical support, general maintenance, facility management, customer service, and problem-solving. My ability to collaborate with teams, manage time efficiently, and handle physical tasks has allowed me to thrive in fast-paced environments. With a focus on quality, safety, and professionalism, I am always eager to learn and take on new challenges.
Overview
12
12
years of professional experience
Work History
Pharmacy Tech
Walgreens
Austin, Minnesota
02.2025 - Current
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Received payment from customers and processed credit card transactions when necessary.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Answered telephones to respond to questions or requests.
- Restocked shelves with new supplies of medications as needed.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Facility Maintenance Tech
South Grove Lodge
06.2022 - 02.2025
- Provided routine maintenance services to ensure the facility and its residents' spaces were in optimal condition, treating all tasks with the same care and attention as if they were my own home.
- Assisted the Administrator with fire and life safety training, and conducted safety drills to ensure staff and residents were well-prepared in case of an emergency.
- Responded promptly to maintenance requests from residents, staff, and administrators, logging all requests, and ensuring a 24-hour response time for timely resolution.
- Performed minor repairs, including patching walls, fixing fixtures, and addressing general maintenance issues.
- Ensured the facility was mechanically sound and visually appealing, including maintaining neat interiors, clean walls, and properly functioning paint and wall coverings.
- Played a key role in the maintenance program by assisting with repairs, carpet and floor care, and upkeep of the facility's infrastructure.
- Managed exterior maintenance, including lawn care, weeding, trimming, and seasonal foliage management, to maintain a welcoming and well-kept environment year-round.
- Advanced to higher-level responsibilities due to strong performance, attention to detail, and the ability to handle increasing maintenance demands.
Housekeeper
South Grove Lodge
06.2022 - 02.2025
- Followed daily cleaning schedules and supervisor instructions to maintain a clean and sanitized environment in resident rooms, offices, and public areas.
- Swept, vacuumed, and polished all assigned areas, including floors, room furnishings, fixtures, and ledges, to ensure cleanliness and hygiene.
- Cleaned windows, mirrors, walls, and ceilings in resident rooms and public spaces through washing, dusting, spot cleaning, disinfecting, and deodorizing.
- Maintained the cleanliness of hallways, stairways, and elevators, ensuring all areas were safe and presentable.
- Emptied wastebaskets and disposed of trash promptly to maintain a sanitary environment.
- Reported maintenance concerns, unsafe conditions, and equipment issues to the Maintenance Director or Administrator for timely resolution.
- Prepared model rooms for incoming residents by ensuring all rooms were cleaned and ready for move-in.
- Assisted with laundry duties, including washing linens, towels, and residents' personal items, following proper protocol for soiled and clean laundry.
- Replenished paper towels and soap dispensers as needed, and ensured employee break rooms were cleaned and maintained.
- Followed infection control procedures and universal precautions to ensure a safe, clean environment for residents, and staff.
- Assisted with inventory management, including chemical supplies, linens, and other housekeeping essentials.
- Maintained the cleanliness and organization of janitor closets and housekeeping supply rooms.
- Attended in-services and staff meetings as required to stay informed about facility policies and procedures.
- Cleaned exterior windows, patios, and other outdoor areas as assigned, to ensure the facility presented a clean and welcoming atmosphere.
Electronics Sales Associate
Walmart
03.2016 - 08.2016
- Assisted customers with technical inquiries, including selecting products for TVs, cell phones, and other electronic devices, ensuring that they received the best recommendations for their needs.
- Guided customers through purchasing mobile phones and service plans, including Straight Talk, Verizon, and other providers, ensuring they understood the features and contract details.
- Processed customer orders for pick-up and site-to-store transactions, ensuring timely and accurate order fulfillment.
- Organized and stocked inventory, ensuring that all products were neatly displayed and easy to locate.
- Set up and maintained attractive product displays to enhance the customer shopping experience, and drive sales.
- Collaborated with team members to complete freight processing efficiently, and ensured the electronics department was well-stocked and organized.
- Provided exceptional customer service by addressing concerns, answering product questions, and troubleshooting technical issues.
- Monitored and maintained the security of high-value electronics, ensuring proper handling, and minimizing loss.
General Cleaner
Marsden Building Maintenance L.L.C.
08.2014 - 05.2015
- Performed general cleaning duties, including vacuuming carpets, mopping floors, and wiping down all surfaces to ensure a spotless and professional environment.
- Emptied waste bins and disposed of trash to maintain cleanliness and hygiene throughout the facility.
- Cleaned windows and glass doors, ensuring they were streak-free and presented a polished appearance.
- Dust and sanitize all high-touch areas, including desks, countertops, and fixtures, to maintain a sanitary and presentable space for staff and clients.
- Ensured that all cleaning supplies and equipment were properly stored and maintained, adhering to safety standards.
- Managed time effectively to complete cleaning tasks within designated hours, ensuring minimal disruption to business operations.
- Reported any maintenance or safety concerns to management for prompt attention and resolution.
- Worked independently, demonstrating strong attention to detail and commitment to delivering high-quality results in a time-sensitive environment.
Maintenance Assistant
Riverland Community College
06.2013 - 08.2013
- Prepared classrooms, offices, and common areas for the upcoming school year by performing deep cleaning, organizing, and restocking supplies.
- Operated specialized equipment, such as floor burnishers, to polish and maintain hard flooring for a professional appearance.
- Cleaned and sanitized high-traffic areas, including restrooms, to ensure a safe and hygienic environment.
- Assisted with outdoor maintenance, including trimming shrubs, planting greenery, and ensuring the grounds were visually appealing, and well-maintained.
- Followed safety protocols and used cleaning chemicals responsibly to maintain a safe working environment.
- Collaborated with team members to complete tasks efficiently, and adapt to additional responsibilities as assigned.
Education
High School Diploma -
Penn Foster High School
02.2022
Some College (No Degree) -
Sophia Learning
Skills
- Customer Service
- Technical Support
- Product Knowledge
- Team Collaboration
- Maintenance
- Facility Management
- Cleaning & Sanitation
- Time Management
- Problem Solving
- Communication Skills
- Inventory Management
- Attention to Detail
- Physical Labor
- Safety Protocols
- Emergency Preparedness
- General Repairs
- Organizational Skills
- Sales Support
- Technical Troubleshooting
- Project Management
- Groundskeeping
- Adaptability
- Multitasking
- Critical Thinking
- Professionalism
- Interpersonal Skills
- Leadership Potential (for advanced roles)
- Self-Motivation
- Initiative
Timeline
Pharmacy Tech
Walgreens
02.2025 - Current
Facility Maintenance Tech
South Grove Lodge
06.2022 - 02.2025
Housekeeper
South Grove Lodge
06.2022 - 02.2025
Electronics Sales Associate
Walmart
03.2016 - 08.2016
General Cleaner
Marsden Building Maintenance L.L.C.
08.2014 - 05.2015
Maintenance Assistant
Riverland Community College
06.2013 - 08.2013
High School Diploma -
Penn Foster High School
Some College (No Degree) -
Sophia Learning