Jonathan L. Aguilar
Operations Manager
Conroe,TX
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail, and vigilant in achieving safety and environmental impact reduction objectives.
Overview
1
1
Language
17
17
years of professional experience
Work History
Operations Manager
Thrust Flight
Conroe, TX
06.2024 - Current
- Directed the successful startup and operational launch of a new FAA Part 141 flight school location, ensuring readiness for student training and daily operations.
- Managed day-to-day operations, ensuring optimal scheduling of aircraft, instructors, and students to maximize utilization.
- Resolved operational challenges proactively while maintaining high standards of safety, customer service, and regulatory compliance.
- Monitored operational KPIs, enrollment trends, instructor utilization, and training completion rates to support business objectives.
Operations Assistant
THRUST FLIGHT
Addison, TX
02.2023 - 06.2024
- Maintain strict schedule to meet deadlines for long term projects and engaging with appropriate personnel to ensure the completion of administrative duties as they arise.
- Coordinated daily administrative tasks to support operational efficiency and workflow management.
- Assisted in scheduling and logistics for flight operations, ensuring timely execution of services.
Private Contractor
MYCARGONE
Carrollton, TX
01.2022 - 02.2023
- Cultivate and maintain relationships with clients who are selling vehicles domestically.
- Coordinate travel, meetings, and bank transfers to allow trouble-free payment processes and transportation of vehicle.
- Obtain required state documentation for purchase of vehicles as mandated by the state of Texas and adhere to company policy.
- Assess market value with corporation programming to maintain positive percentages of sales.
Clubline Tier III – Rewards Coordinator
CLUBCORP
Dallas, TX
11.2020 - 01.2023
- Responded to an average of 30-50 telephone inquiries per day, incoming and outgoing from members with diverse backgrounds inquiring on membership benefits, bookings, and resolving issues.
- Managing the customer conflicts and challenging situations and as needed reporting/escalating issues through the appropriate channels.
- Worked hand in hand with the rewards team to ensure member re engagement proceeded smoothly, to booking, explaining benefits, updating balances on different accounts.
Food & Beverage Manager
BROOKHAVEN COUNTRY CLUB
Dallas, TX
06.2014 - 10.2020
- Responsible for scheduling, hiring and implementation of a new hands-on training program for all new Food & Beverage staff.
- Oversaw the administration and operations of the Food and Beverage department, including two full-service restaurants and four bars.
- Re-structured floor organization to eliminate service deficiencies in restaurant, bar, room service, and banquets. Lead to an increased profit margin of 22%.
Knowledge Operations Manager
UNITED STATES AIR FORCE
Goodfellow AFB, TX
01.2010 - 01.2013
- Supported top-level decision-making and strategy planning, forged productive relationships with leaders, and served as a key advocate for various personnel issues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw digital access, confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports, and fiscal data.
Skills
Problem-solving
Team leadership
Operations management
Customer service
Staff Recruitment and Training
Timeline
Operations Manager
Thrust Flight
06.2024 - Current
Operations Assistant
THRUST FLIGHT
02.2023 - 06.2024
Private Contractor
MYCARGONE
01.2022 - 02.2023
Clubline Tier III – Rewards Coordinator
CLUBCORP
11.2020 - 01.2023
Food & Beverage Manager
BROOKHAVEN COUNTRY CLUB
06.2014 - 10.2020
Knowledge Operations Manager
UNITED STATES AIR FORCE
01.2010 - 01.2013