Jonathan Lamar
Chicago,IL
Summary
Driven Area Sales Manager with 7+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
11
11
years of professional experience
Work History
Payroll Division Manager
Heartland Payment Systems
10.2023 - Current
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
AREA RENTAL MANAGER
Enterprise Rent-A-Car/Enterprise Holdings Inc
08.2018 - 02.2023
- Oversaw 5 flagship locations on the south side of Chicago
- Responsible for 1.7K vehicles while managing sixty full and part time employees
- Leveraged my knowledge of the car rental industry to potential businesses to sell the total transportation solution within Enterprise Holdings
- Deliver presentations to key decision makers on switching business away from competition
- Formulate sales plan and prospecting new customers in an assigned territory via cold calls, marketing lead follow-up, and personal relationships
- Build a team environment with strong morale, positive energy, and a goal-oriented culture
- Develop and improve the performance of the team and individuals by providing clear expectations, delivering performance feedback and follow up
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability
- Mentored team members by demonstrating best practices for sales and customer service
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts
- Worked with direct reports to develop and implement action plans, improving operating results
- In charge of daily operations for and success of a rental branch
- Planned work schedules to maintain adequate staffing levels
- Oversaw 75 accounts ranging from government, universities, body shops, mechanical repair shops, car dealerships, and corporate businesses
- Managed and inspired team members to perform to full potential, driving branch profitability
- Designed sales and service strategies to improve revenue and retention
- Supported outside sales force in servicing and obtaining new business.
BRANCH RENTAL MANAGER
Enterprise Holdings Inc, Rent-A-Car
07.2015 - 08.2018
- In charge of daily operations for and success of a rental branch
- Planned work schedules to maintain adequate staffing levels
- Oversaw 75 accounts ranging from government, universities, body shops, mechanical repair shops, car dealerships, and corporate businesses
- Managed and inspired team members to perform to full potential, driving branch profitability
- Designed sales and service strategies to improve revenue and retention
- Supported outside sales force in servicing and obtaining new business.
ASSISTANT BRANCH MANAGER
Enterprise Holdings Inc, Rent-A-Car
11.2014 - 07.2015
- Conducted reviews and evaluations for cost-reduction opportunities
- Regularly reviewed store operations to identify cost control initiatives
- Drove branch revenue by 110% through implementing a strong marketing and sales culture
- Monitored daily operations and supported Branch Manager in necessary duties
- Supervised 10 branch team members and provided management with suggestions regarding performance assessments
- Maximized sales potential by training new members in improved sales strategies
- Trained and mentored highly effective teams to meet corporate service standards
- Led, coached and developed employees to achieve sales goals
- Explained goals and expectations required of trainees
- Coached, developed and motivated team to achieve revenue goals
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Learned company processes, procedures and employee role functions
- Enhanced leadership abilities through training and hands-on task completion
- Listened to customer needs to identify and recommend best products and services
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
MANAGEMENT TRAINEE/SERVICE REPRESENTATIVE
Enterprise Holdings Inc, Rent-A-Car
04.2013 - 11.2014
- Profit and Revenue-Generating Strategies
- Direct Sales
- Sales Team Training
- Outstanding Customer Service
- Team Leader
- Budgeting and P&L
- Staff Training and Development
- Problem-Solving
- Knowledge of the automotive industry, insurance market and business to business
- Operations Management
- Account and Territory Management
- Retail Inventory Management.
Education
BACHELOR OF SPORTS MANAGEMENT -
Cleveland State University
Cleveland, OH01.2012
Skills
- Sales Team Training
- Outstanding Customer Service
- Team Leader
- Budgeting and P&L
- Staff Training and Development
- Operations Management
- Account and Territory Management
- Retail Inventory Management
- Sales Presentations
- Sales team supervision
- Contract Negotiations
Timeline
Payroll Division Manager
Heartland Payment Systems
10.2023 - Current
AREA RENTAL MANAGER
Enterprise Rent-A-Car/Enterprise Holdings Inc
08.2018 - 02.2023
BRANCH RENTAL MANAGER
Enterprise Holdings Inc, Rent-A-Car
07.2015 - 08.2018
ASSISTANT BRANCH MANAGER
Enterprise Holdings Inc, Rent-A-Car
11.2014 - 07.2015
MANAGEMENT TRAINEE/SERVICE REPRESENTATIVE
Enterprise Holdings Inc, Rent-A-Car
04.2013 - 11.2014
BACHELOR OF SPORTS MANAGEMENT -
Cleveland State University