Jonathan Lang
Montgomery
Summary
Dynamic Sales Manager with a proven track record at T-Mobile, excelling in relationship building and sales team training. Expert in developing strategies that drive revenue growth and enhance client satisfaction. Recognized for fostering high-performance teams and implementing effective solutions tailored to client needs.
Overview
17
17
years of professional experience
Work History
Sales Manager
Exalted Merchandising
05.2023 - Current
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Led cross-functional teams to optimize product launches and promotional campaigns.
- Trained and mentored sales staff, fostering a high-performance team culture.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Retail Store Manager
T-Mobile
10.2020 - 05.2023
- Led daily operations, ensuring exceptional customer service and sales performance.
- Developed and implemented training programs for new team members, enhancing product knowledge.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Fostered a collaborative team environment, encouraging open communication and feedback.
- Streamlined store processes, resulting in improved efficiency and reduced operational costs.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Cook
The Club At Carlton Woods
10.2019 - 03.2020
- Prepared high-quality meals utilizing fresh, seasonal ingredients.
- Collaborated with team members to optimize kitchen workflows and enhance service efficiency.
- Developed and executed daily specials based on guest preferences and inventory availability.
- Implemented food safety protocols to ensure compliance with health regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Reptile Specialist
Pet Supplies Plus
10.2018 - 07.2019
- Educated customers on proper reptile care, nutrition, and habitat requirements.
- Conducted regular health assessments of reptiles to ensure optimal well-being.
- Developed and implemented engaging educational programs for staff and customers about reptiles.
- Collaborated with team members to improve reptile care protocols and inventory management processes.
- Handled customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Vendor
EMI
01.2010 - 05.2019
- Managed vendor relationships to ensure compliance with contracts and service level agreements.
- Coordinated procurement processes, optimizing inventory levels and reducing supply chain disruptions.
- Developed and implemented vendor performance metrics to enhance accountability and service delivery.
Line Cook
Luigi's Italian Restaurant
02.2016 - 12.2018
- Prepared high-quality Italian dishes following established recipes and presentation standards.
- Operated kitchen equipment efficiently, ensuring safety and cleanliness protocols were consistently met.
- Assisted in inventory management, tracking supplies to minimize waste and ensure ingredient availability.
- Collaborated with kitchen staff to streamline meal preparation processes and enhance workflow efficiency.
Sales Associate
Verizon Wireless
06.2015 - 02.2016
- Assisted customers with product selection and provided tailored solutions to meet their needs.
- Maintained knowledge of current promotions, products, and services to enhance customer experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Education
High School Diploma -
Montfomery High
Montgomery, TXSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Client relationship management
- Positive and upbeat
Timeline
Sales Manager
Exalted Merchandising
05.2023 - Current
Retail Store Manager
T-Mobile
10.2020 - 05.2023
Cook
The Club At Carlton Woods
10.2019 - 03.2020
Reptile Specialist
Pet Supplies Plus
10.2018 - 07.2019
Line Cook
Luigi's Italian Restaurant
02.2016 - 12.2018
Sales Associate
Verizon Wireless
06.2015 - 02.2016
Vendor
EMI
01.2010 - 05.2019
High School Diploma -
Montfomery High