Jonathan Lebron
Meriden
Summary
Motivated professional with extensive experience in leadership, customer service, and quality assurance. Proven track record in managing store operations, training staff, and enhancing customer satisfaction. Bilingual in Spanish with a strong commitment to performance excellence and regulatory compliance.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Goodwill Inc
01.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Shift Supervisor
CVS
07.2022 - Current
- Managed shift operations, ensuring smooth store openings and closings
- Addressed customer inquiries, orders, and complaints promptly
- Enforced company standards and policies, setting a strong example for team members
- Provided coaching and feedback to team members on performance
Store Manager
Goodwill Inc.
08.2022 - 01.2025
- Provided leadership and motivation to enhance team productivity and efficiency
- Trained staff in cash handling procedures, including deposits, credit card payments, and end-of-day reconciliation
- Conducted interviews and hired employees to meet team needs
- Oversaw daily store operations, ensuring efficiency and profitability
- Developed weekly schedules to balance staffing needs and control labor costs
Assistant Manager
Tractor Supply
02.2023 - 10.2023
- Trained new employees in product knowledge, customer service, and safety regulations
- Handled customer complaints and resolved issues with professionalism
- Assisted in daily store operations, including staff management and inventory oversight
- Monitored inventory levels and replenished products based on demand
Machine Operator
Muckies Grote and Weigel
10.2021 - 04.2022
- Operated production machinery safely and efficiently
- Followed work orders precisely and maintained a clean work area
- Conducted quality control inspections to ensure product standards
Shift Supervisor
Skechers
10.2021 - 02.2022
- Managed shift operations and ensured store safety and security
- Assisted with customer service, addressing inquiries and resolving complaints
- Maintained adherence to company standards and provided team feedback
Machine Operator
Pepperidge Farm
09.2020 - 10.2021
- Operated machinery according to safety protocols and production requirements
- Ensured cleanliness and organization of the workspace
- Communicated with supervisors to report on operations and progress
Receiving Associate
Burlington Coat Factory
08.2019 - 09.2021
- Managed unloading, sorting, and storage of materials
- Used handheld scanners to track products and maintained a clean work environment
- Ensured safety compliance while handling merchandise
Assistant Manager
Five Below
01.2019 - 09.2021
- Trained employees in customer service, cash handling, and safety
- Oversaw daily store operations and inventory management
- Handled customer complaints, returns, and refunds professionally
Support Manager
Walmart
03.2010 - 01.2019
- Reviewed and addressed employee performance issues, including absenteeism and tardiness
- Monitored performance metrics and conducted performance reviews
- Managed multiple projects while maintaining high standards of quality control
Stocking Associate
Target
06.2006 - 07.2007
- Assisted customers with locating products and maintained store shelves
- Processed incoming shipments and managed inventory levels
Education
Fitness Trainer -
Branford Hall
Southington, CT03.2013
Skills
- Customer Service
- Leadership & Motivation
- Bilingual (Spanish/English)
- Cash Handling & Reconciliation
- Multitasking & Problem Solving
- Mentorship & Team Development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Goodwill Inc
01.2025 - Current
Assistant Manager
Tractor Supply
02.2023 - 10.2023
Store Manager
Goodwill Inc.
08.2022 - 01.2025
Shift Supervisor
CVS
07.2022 - Current
Machine Operator
Muckies Grote and Weigel
10.2021 - 04.2022
Shift Supervisor
Skechers
10.2021 - 02.2022
Machine Operator
Pepperidge Farm
09.2020 - 10.2021
Receiving Associate
Burlington Coat Factory
08.2019 - 09.2021
Assistant Manager
Five Below
01.2019 - 09.2021
Support Manager
Walmart
03.2010 - 01.2019
Stocking Associate
Target
06.2006 - 07.2007
Fitness Trainer -
Branford Hall
Similar Profiles
Roger Lesure Jr.Roger Lesure Jr.
Donation Attendant at Goodwill IncDonation Attendant at Goodwill Inc
Jasmine RussellJasmine Russell
Server at Goodwill IncServer at Goodwill Inc
Devontaye HudsonDevontaye Hudson
Donation Sorter at Goodwill IncDonation Sorter at Goodwill Inc