JONATHAN LESTER
MIDLOTHIAN,VA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
14
14
years of professional experience
Work History
Insurance Sales Agent
ATKINSON INSURANCE AGENCY
02.2016 - Current
- Developed sales strategies to build and maintain a $2 million book of business.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
CREDIT ANALYST
CAPITAL ONE
09.2010 - 01.2016
- Helped launch a Bank Depositor queue which resulted in higher customer satisfaction rates and improved the customer experience for highly valued banking customers.
- Mitigate loss and create revenue by making sound credit decisions.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
STRATEGIC AND INOVATIVE SALES
CAPITAL ONE
09.2009 - 09.2010
- Facilitated focus group meetings for gathering ideas and best sales practices which drove higher sales numbers across the department.
- Assisted unit managers in conducting interviews for potential associates and identifying superior talent.
- Nominated for Performance Committee by Manager to mentor and train struggling agents which resulted in higher quality assurance scores and increased associate confidence.
Education
J. Sargeant Reynolds Community College
2013
Skills
- Team Training
- Product Knowledge
- Client Account Management
- Professional Relationships
Timeline
Insurance Sales Agent
ATKINSON INSURANCE AGENCY
02.2016 - Current
CREDIT ANALYST
CAPITAL ONE
09.2010 - 01.2016
STRATEGIC AND INOVATIVE SALES
CAPITAL ONE
09.2009 - 09.2010
J. Sargeant Reynolds Community College
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