Jonathan Lopez
Elgin,IL
Summary
Strategic sales and marketing leader with many years' experience in cultivating key partnerships and facilitating staff, client and customer education to boost profits. Seeking to leverage strong interpersonal skills and background to take next career step with respected organization that rewards talent, vision and results. Proficient in developing innovative strategies to champion business solutions, increase audience engagement, and achieve profitability objectives. Proven leader in guiding teams to success and driving organizational goals.
Overview
7
7
years of professional experience
Work History
Specialty Sales Team Lead
Target
Streamwood, IL
12.2020 - Current
- Coached and mentored sales team/representatives on up-to-date best practices. Hands on plans with upcoming floor projects, delivered utmost customer service, and product knowledge.
- Analyzed customer data to identify opportunities for new business growth. Worked with peers and leaders to effectively share data and metrics to ensure accuracy and overall good metrics.
- Developed & implemented strategies to improve sales team performance.
- Monitored team performance against targets, taking corrective action where necessary.
- Monitored team progress and enforced deadlines.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Team Member
Taget
Chicago, IL
09.2017 - 12.2020
- Provided personal styling advice to clients based on their individual needs and preferences.
- Demonstrated product knowledge by providing detailed information about fabrics, cuts, and silhouettes.
- Maintained a high level of professionalism while interacting with customers in person or over the phone.
- Advised customers on how best to combine garments from different collections into stylish outfits.
- Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
- Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
Education
Some College (No Degree) - Communications
Northern Illinois University
Dekalb, ILSkills
- Team Management
- Performance Coaching
- Sales Presentations
- Bi-lingual
- Floor operations
- Employee Performance Oversight
Languages
Spanish
Professional
French
Limited
Affiliations
- Skincare & Haircare Business
- Social Media Reels/ TIK TOKS
Timeline
Specialty Sales Team Lead
Target
12.2020 - Current
Team Member
Taget
09.2017 - 12.2020
Some College (No Degree) - Communications
Northern Illinois University