Developed strong communication and organizational skills in fast-paced healthcare environment. Gained experience in managing patient interactions and administrative tasks with accuracy and efficiency.
Overview
15
15
years of professional experience
Work History
Admitting
Keck Medicine of USC
12.2024 - Current
Register patients arriving for outpatient and inpatient procedures
Verify insurances and financially clear patients for inpatient and outpatient procedures while confirming our facility is contracted
Organized and maintained records by updating and obtaining both personal and financial information from patients
Patient Access Rep
Huntington Hospital of Pasadena
01.2024 - 01.2025
Knowledge of Epic system in Emergency Room setting
Communicate with insurances and obtain authorization for admitting patients
Obtain up to date demographics and communicate financial obligations to patients if needed
Patient Access Rep
Adventist Health of Glendale
01.2022 - 09.2023
Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements
Organized and maintained records by updating and obtaining both personal and financial information from patients
Applied HIPAA privacy and security regulations while handling patient information Securing cash/card deposits (co-pays, co-insurance, deductibles)
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations
Communicated financial obligations to patients and collected fees at time of service
Manager
Leo Jimenez Tax
01.2012 - 04.2020
Oversee office operations Greet and ensure customer hospitality during appointments
Create and organize appointments for associates
Enforced customer service standards and resolved customer problems to uphold quality service
Exercised good judgment and decision-making in escalating concerns and resolving issues
Porter
Extreme Detail (Toyota, Infinity)
12.2009 - 07.2011
Ensure that all cars in the dealership are well-maintained and presentable
Organize and perform inspections of vehicle inventory to ensure correct placement
Deliver vehicles to clients or other car dealerships