Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JONATHAN LOPEZ

DAVENPORT

Summary

Customer service professional with over 7 years of experience in enhancing client satisfaction and streamlining service processes. Demonstrates strong skills in team collaboration, problem-solving, and adaptability, consistently contributing to a positive and supportive work environment. Awarded for exemplary service, with a focus on safety compliance and attention to detail, ready to bring passion and dedication to future roles.

Overview

8
8
years of professional experience

Work History

CUSTOMER SERVICE STAFF

Publix
08.2022 - 11.2024
  • Assisted customers, ensuring satisfaction and resolving inquiries efficiently.
  • Awarded the prestigious George Gold Coin for exemplary service and dedication.
  • Enhanced team collaboration, leading to improved customer feedback scores.
  • Implemented solutions to streamline service processes, reducing wait times.
  • Contributed to a supportive environment, fostering team growth and morale.

PAINTER

Orange county painting
01.2021 - 12.2021
  • Executed high-quality interior and exterior painting projects, enhancing property aesthetics and significantly boosting client satisfaction.

STOCKER

Walmart
01.2019 - 02.2020
  • Managed inventory levels to ensure stock availability, leading to improved product turnover and enhanced customer satisfaction.

CASHIER

Checkers
06.2017 - 01.2019
  • Assisted in training new cashiers, fostering a collaborative team environment and ensuring adherence to store policies.

Education

ELECTRICAL PLC -

Nuc University - Florida Technical College
06.2025

DIPLOMA -

Celebration High School
Celebration, FL
05.2019

Skills

  • Safety Compliance
  • Attention to Detail
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Customer Engagement
  • Adaptability
  • Conflict Resolution
  • Customer focus
  • Complaint handling
  • Assertiveness

Languages

Spanish
Professional Working

Timeline

CUSTOMER SERVICE STAFF

Publix
08.2022 - 11.2024

PAINTER

Orange county painting
01.2021 - 12.2021

STOCKER

Walmart
01.2019 - 02.2020

CASHIER

Checkers
06.2017 - 01.2019

DIPLOMA -

Celebration High School

ELECTRICAL PLC -

Nuc University - Florida Technical College

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