Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Luna

El Paso,TX

Summary

I'm ready to take on a supervisory role where I can be a reliable point of support for my team—someone they can count on when things need clarity. I’ll stay on top of rounds and counts to keep officers sharp, and work closely with case workers and job coordinators to make sure inmates are where they need to be, quickly and efficiently. My goal is to keep the unit running smoothly, safely, and with strong teamwork at the core.

Overview

4
4
years of professional experience

Work History

Correctional Officer

Guadalupe County Correctional Facility
07.2024 - Current
  • Kept track of inmate incidents and rule-breaking using digital systems or handwritten logs, depending on what was needed.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Conduct medical transports and/or discharge transports
  • Ensure all policy is enforced
  • Provide directions through use of good judgment, professionalism and attention to duty
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Former server

Applebee’s Joe Battle and Edgemere
11.2022 - 05.2024
  • Train new Hires
  • Handled opening and closing tasks and made sure the dining area was set up and ready to go for smooth shifts
  • Quickly served food and drinks while making sure customers got what they needed
  • Effectively managed multiple tables while maintaining high service standards
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • .Handled customer issues calmly and quickly, making sure things got sorted out and everyone left happy

Shift Supervisor/Team Lead

Tropical Smoothie Fast food restaurant
07.2021 - 11.2022
  • Would count and stock the inventory for restaurant
  • Completed cash and credit card transactions accurately using POS software.
  • Supervised 5 staff members at a time
  • Supported team members during tough situations by sharing problem-solving tips to help things run more smoothly
  • Helped resolve team conflicts in a calm, respectful way to keep the work environment positive and collaborative.

Education

High School Diploma -

Montwood
El Paso, TX
05-2021

Architectural Engineering

Utep
El Paso, TX
05-2021

Skills

  • Member of the Correctional Emergency Response Team (CERT)
  • Certified in Firearms (Shotgun & Handgun), 2024
  • Certified Correctional Officer, 2024
  • Certified in Chemical Agents (CS Gas & OC Spray), 2024
  • Certified in Urinalysis (Biotech), 2024
  • CPR Certified, 2024
  • Defensive Driving Certified, 2024
  • Graduated top of class (#358) academically at the Correctional Academy of New Mexico

Timeline

Correctional Officer

Guadalupe County Correctional Facility
07.2024 - Current

Former server

Applebee’s Joe Battle and Edgemere
11.2022 - 05.2024

Shift Supervisor/Team Lead

Tropical Smoothie Fast food restaurant
07.2021 - 11.2022

High School Diploma -

Montwood

Architectural Engineering

Utep