Jonathan Lutete
Wylie,TX
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
Overview
8
8
years of professional experience
2005
2005
years of post-secondary education
Work History
Customer Service Manager
Pick And Pay
Johannesburg, South Africa
08.2025 - 10.2025
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Resolved customer inquiries and complaints swiftly and effectively.
Delivery Driver
Uber Eats
Johannesburg, South Africa
08.2017 - 07.2025
- Delivered food orders efficiently to customers at various locations.
Education
Graduated - Electricity, Electronics, Physics And Mathematics
High Institute of Applied Technics
Kinshasa , Congo DR 09.2002 - 07.2006
Saint Theophile College
Kinshasa , Congo DRSkills
- Complaint resolution
- Customer relationship management
- Product knowledge
- Order processing
- Customer relations
- Problem-solving
Timeline
Customer Service Manager
Pick And Pay
08.2025 - 10.2025
Delivery Driver
Uber Eats
08.2017 - 07.2025
Graduated - Electricity, Electronics, Physics And Mathematics
High Institute of Applied Technics
09.2002 - 07.2006
Saint Theophile College