Jonathan M. Anderson
Summary
Business Administration student graduating Spring 2026 with a concentration in Marketing, bringing hands-on experience in customer service, operations, marketing outreach, and consulting. Proven ability to support workflow efficiency, manage fulfillment processes, and build strong customer and partner relationships. Experienced in representing organizations at events, conducting research for strategy projects, and supporting team goals in fast paced environments. Known for strong communication, reliability, and leadership through campus involvement and professional internships. Motivated to contribute value in business, operations, or marketing focused roles.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Lowe’s Inc.
10.2024 - 05.2025
- Managed online order fulfillment and inventory processing.
- Collaborated with team members to meet operational goals and improve workflow efficiency.
- Assisted customers with inquiries, resolving issues promptly to ensure satisfaction.
Marketing Intern
Amada Senior Care
05.2024 - 08.2024
- Contacted 10+ senior care facilities to promote in-home care services.
- Represented the company at senior fairs and networking with other professionals.
Front Desk Attendant
Southfield Parks & Recreation Sports Center
10.2022 - 05.2023
- Managed guest check-ins, processed payments, and operated specialized equipment.
- Supported daily operations while maintaining a welcoming environment.
Customer Service & Fulfillment Associate
Lowe’s Inc.
10.2021 - 09.2022
- Promoted from Cashier to Fulfillment Associate, handling online orders and inventory processing.
- Collaborated with team members to meet operational goals and improve efficiency.
- Assisted customers with inquiries, resolving issues promptly to ensure satisfaction.
Consulting Intern
Guidehouse (State & Local Government)
05.2022 - 08.2022
- Collaborated on higher education strategy and grant management projects to support client goals.
- Created data visualizations and presentations to inform client decision-making.
- Conducted research on government initiatives to support deliverables.
Cashier
Lowe’s Inc.
05.2020 - 09.2021
- Processed transactions and returns accurately while maintaining a clean checkout area.
- Delivered friendly, efficient service during high-volume periods.
Education
Bachelor of Science in Business Administration - Marketing
Wayne State University
Detroit, MI5 2026
Skills
- Customer Service
- Relationship Building
- Communication
- Sales
- Microsoft Office
- Organizational Skills
- Team Collaboration & Leadership
- Operational Support
- Problem-Solving
- Adaptability
Affiliations
• Treasurer – Omega Psi Phi Fraternity, Inc. (2025–Present)
• E-Board Member - OMSE (Office of Multicultural Student Engagement). (2021-2023)
• E-Board Member - OMSE (Office of Multicultural Student Engagement). (2021-2023)
Timeline
Fulfillment Associate
Lowe’s Inc.
10.2024 - 05.2025
Marketing Intern
Amada Senior Care
05.2024 - 08.2024
Front Desk Attendant
Southfield Parks & Recreation Sports Center
10.2022 - 05.2023
Consulting Intern
Guidehouse (State & Local Government)
05.2022 - 08.2022
Customer Service & Fulfillment Associate
Lowe’s Inc.
10.2021 - 09.2022
Cashier
Lowe’s Inc.
05.2020 - 09.2021
Bachelor of Science in Business Administration - Marketing
Wayne State University