Jonathan Martell
Riverbank,CA
Summary
Organized and dependable future crew member successful at managing multiple priorities with a positive attitude. Maintains willingness to take on added responsibilities to meet team goals. Will always prioritize customer satisfaction.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Round Table Pizza, Inc
08.2021 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
Office Receptionist
Martell's Automotive Service
03.2016 - 07.2017
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Supplemental Instructor
Modesto Junior College
12.2012 - 08.2016
- Advised students in academic matters to improve successful course completion.
- Evaluated exam scores to track program effectiveness.
- Recommended students for programs to enhance academic support through improved learning strategies.
- Led discussions and activities centered around course content.
- Cultivated connections and strong student rapport to foster classroom engagement.
- Demonstrated strong knowledge of school policies and program requirements.
Education
No Degree - History/Latin American Studies
California State University - Stanislaus
Turlock, CAAssociate of Arts - History
Modesto Junior College
Modesto, CA05.2016
Associate of Arts - Social And Behavioral Sciences
Modesto Junior College
Modesto, CA05.2016
High School Diploma -
James C. Enochs High School
Modesto, CA05.2011
Skills
- Cash Handling
- Problem resolution
- Project organization
- Team management
- Lesson Planning
- Strategy implementation
- Technical knowledge
- Good listening skills
- Quick Learner
- Cleaning and sanitizing
- Customer assistance
Accomplishments
- 3.8 GPA
- Made Dean's List consistently
- Received The President's Award for Educational Achievement multiple times
Languages
Spanish
Professional Working
Timeline
Delivery Driver
Round Table Pizza, Inc
08.2021 - 09.2024
Office Receptionist
Martell's Automotive Service
03.2016 - 07.2017
Supplemental Instructor
Modesto Junior College
12.2012 - 08.2016
No Degree - History/Latin American Studies
California State University - Stanislaus
Associate of Arts - History
Modesto Junior College
Associate of Arts - Social And Behavioral Sciences
Modesto Junior College
High School Diploma -
James C. Enochs High School