Jonathan Mayora Enriquez
Seaside,CA
Summary
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Food Runner
Tarpy's Roadhouse
06.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Answered questions from restaurant patrons regarding menu items.
Busser
Tarpy's Roadhouse
06.2023 - Current
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Assisted customers with carry-out service.
Sales Associate
Work Horse Bicycles
05.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared large cash deposits with zero discrepancies.
Cashier
Fish And Chips Cafe
07.2020 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers and cleaned tables after done eating
- Maintained high customer satisfaction levels by preparing orders accurately.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Learned other teammates' work tasks to train as backup.
Education
No Degree - Medical Assisting Program
Monterey Peninsula College
Monterey, CA05.2024
High School Diploma -
Monterey High School
Monterey, CA06.2020
Skills
- Food Preparation
- Operational Efficiency
- Heavy Lifting
- Condiment Refilling
- Cash Handling
- Server Support
- Pre-Bussing Operations
- Utensil and Glassware Replenishment
- Order Supplies
- Verbal Communication
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
Tarpy's Roadhouse
06.2023 - Current
Busser
Tarpy's Roadhouse
06.2023 - Current
Sales Associate
Work Horse Bicycles
05.2022 - 06.2023
Cashier
Fish And Chips Cafe
07.2020 - 11.2020
No Degree - Medical Assisting Program
Monterey Peninsula College
High School Diploma -
Monterey High School
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