Mingyu Wang
Plano,TX
Summary
Experienced Lead Server with proven background in high-volume restaurant environments. Known for strong leadership skills, ability to train and motivate team members, as well as maintain top-notch customer service standards. Contributed significantly to increased customer satisfaction and repeat business in previous roles by ensuring quality dining experiences.
Overview
7
7
years of professional experience
Work History
Food Runner
Seapot Hot Pot and Grill
Plano, TX
10.2023 - 02.2024
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Communicated with chefs regarding potential menu changes or specials for the day.
Dessert Maker
Hi Sweetie Ice Cream Roll
Plano, TX
08.2017 - 10.2023
- Assisted with packaging of finished products for sale.
- Trained new employees on proper use of equipment as well as safety procedures related to food handling.
- Performed quality control checks on all batches prior to release from production line.
- Monitored temperatures to ensure optimal freezing conditions during production.
- Developed recipes for new flavors of ice cream, sorbet and gelato.
Car Salesperson
Skylane Motorcars
Addison, TX
01.2021 - 04.2022
- Gathered data on competitors' pricing, products, and promotional activities.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Drink Maker
Boba Ave 8090
Plano, TX
04.2019 - 02.2021
- Experienced in producing high-quality boba tea.
- Maintained knowledge of current drink recipes and ingredients.
- Efficiently executed kitchen duties, ensuring proper preparation of tea and other ingredients.
Server
Chubby Cattle
Plano, TX
09.2018 - 10.2019
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
Education
Some College (No Degree) -
Collin Collage
PlanoSkills
- Menu Memorization
- Foodservice
- Order Verification
- Server Support
- Kitchen Support
- Dining room setup
- Supply Restocking
- Table Setting
- Food Delivery
- Safe Food Handling
- Heavy Lifting
- Table Bussing
- Proficient in [Software]
- Cleaning and sanitizing
- Beverage Preparation
- Food Preparation
- Performance Improvement
- Serving staff support
- Order Management
- Valid Driver's License
- Food presentation
- Time Management
- Closing duties
- Flexible Schedule
- Training and mentoring
- Anticipating Customer Needs
- Food safety knowledge
- [Language] Fluency Chinese and english some spanish
- Strong Work Ethic
- Issue Resolution
- Customer Service
- Quick Learner
- Effective Multitasking
- Fine Dining
- Meal delivery
- Kitchen Communication
- ServSafe Certification
- Teamwork and Collaboration
- Bussing Tables
- POS Systems
- Cash Handling
Languages
English
Professional
Chinese (Mandarin)
Professional
Spanish
Elementary
Affiliations
- play tennis
- car lover
- home chef
Timeline
Food Runner
Seapot Hot Pot and Grill
10.2023 - 02.2024
Car Salesperson
Skylane Motorcars
01.2021 - 04.2022
Drink Maker
Boba Ave 8090
04.2019 - 02.2021
Server
Chubby Cattle
09.2018 - 10.2019
Dessert Maker
Hi Sweetie Ice Cream Roll
08.2017 - 10.2023
Some College (No Degree) -
Collin Collage
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