Samantha Friscia
High Point,NC
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Experienced with client support and housing solutions. Utilizes resource coordination and case management to deliver effective housing services.
Overview
4
4
years of professional experience
Work History
Housing Specialist
Bill Wilson Center- Remote
09.2021 - Current
- Maintained database of housing resources, landlords, and management companies
- Provide ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals
- Help clients find permanent or temporary housing
- Assist applicants in filling our housing applications and verifying assets
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs
- Provide support to social service clients in navigating available resources
- Developed and maintained relationships with community organizations and agencies
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
Education
Psychology
University of North Carolina Greensboro
Greensboro, NCSkills
Case management
Social services
Family applications
Dependable and Responsible
Planning and Coordination
MS Office
Self-Motivated
Attention to detail
Data Entry
Critical thinking
Teamwork and collaboration
Organization and Time Management
Good telephone etiquette
Timeline
Housing Specialist
Bill Wilson Center- Remote
09.2021 - Current
Psychology
University of North Carolina Greensboro
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